WhitestownOriskany Village Museum附近酒店

我們住在這裏,同時參加了我們女兒從附近的漢密爾頓學院畢業。酒店的COVID-19安全協議似乎很紮實。我們的房間乾淨舒適。Matress不像我們喜歡的那麼堅定,但我們睡得還行。早餐腳:小的麥片盒、香腸餅乾、燕麥包、單獨包裝的鬆餅、酸奶、咖啡、牛奶。奇怪的是,有些人如果比我們早到,就會吃到熱騰騰的早餐。有小火鍋,盛着雞蛋和香腸,不知道這是怎麼回事。還有兩件奇怪的事情:1.我們的房間第一天晚上沒有打掃,儘管我在午飯後特別詢問了這一點,但似乎客房清潔人員已經不在了。前台做了筆記,但沒有人來打掃。我又打過電話前台說要打掃衛生。好的。我正式第二次要求打掃衛生。2.前台有瓶裝水放在一個小冰箱裏,剛好看不到。如果你要,他們會給你一瓶。如果你不知道,我猜你必須從他們賣食物的那部分支付一瓶。

這家酒店贏得了許多希爾頓酒店獎項,而且理由充分。酒店管理良好,乾淨衛生,舒適。過去一年來我住過這家酒店100多晚,從來沒有讓我失望過。我喜歡這個位置--它位於新哈特福德(New Hartford)的邊緣,因此距離餐館和購物只有幾個街區。但它也毗鄰開闊的林地,因此你可以散步和放鬆地聽森林(我經常這麼做)。酒店擁有家用木套房(廚房配有全尺寸冰箱、牀頭吊扇、大空間等)的所有正常便利設施,因此對於長期或短期住宿來說,這是一家很棒的酒店。但是是工作人員將這個酒店與其他酒店分開。每個人都非常友好和樂於助人。在前台和多梅尼卡交談,您會明白我的意思。

我們在從密歇根到緬因州的旅途中只住了一晚。4口之家和我們的魏瑪納。當我檢查我們時,辦公桌的兩個工作(男人和女人)是如此的風度和樂於助人。我遲遲才收到評論,所以很遺憾,我記不起他們的名字,但我只想說,這兩個人真的很棒。有了我們的小狗,他們肯定會把我們放在一樓,靠近外面的門。這可能看起來不是一筆巨大的交易,但帶着狗旅行,這會帶來不同!我們的房間乾淨寬敞,游泳池區很好,家人喜歡自助早餐。我們一定會再次選擇(Burrstone Inn)Ascend Hotel。

我們在一個週日晚上住在這裏。非常空曠。房間最近裝修過,所以很乾淨,牀上用品是新的。我們在走廊上可以看到一盒新的洗手池等,所以房間的裝修正在進行中。這只是一個奇怪的地方。位置很奇怪...靠近一條意大利麪條,但不靠近餐館或商店。到新哈特福德市中心吃飯真是令人困惑。走廊裏的氣味使我認爲人們在房間裏做飯。但是房間很安靜,所以我們睡得很好。寵物費用30美元。

我對這家酒店的唯一希望是,它乾淨舒適,可以快速過夜。這是一個很棒的住宿!前台工作人員真的很關心、樂觀、樂於助人,而且很好我甚至會冒險說他們是我在很長一段時間裏遇到的一些最好的接待工作人員。他們竭盡全力爲我們提供一些隨機的請求(一袋冰,一張摺疊牀),甚至提前打電話確認我的房間偏好。他們真的把我們當作有價值的客人。我們沒有花很多時間在酒店,但是孩子們確實使用了游泳池,這很好。酒店靠近餐廳/酒吧(步行非常方便 - Griffin's Pub 是一塊石頭, Swifty's, Ocean Blue & Ancora 距離不遠),我們從房間的窗戶可以看到薩蘭克啤酒廠。停車場似乎足夠了。酒店沒有使用餐廳或酒吧,但該地區看起來不錯。酒店還可以選擇門多薩,供深夜用餐!感謝您的住宿!

2022年6月7日星期二至2022年6月10日星期五 酒店內這個假期很漂亮。酒店乾淨衛生,維護良好。804房間乾淨舒適。室外停車場提供免費停車場。我和一位前台代表進行了奇怪的互動。我讓一位經理了解了我的經驗,她沒有要求我的聯繫信息,以便能跟我跟進,這令人失望。我本來沒有期望得到積分,但那會很好。最好的客戶服務讓每個客戶都覺得他或她是唯一的客戶,而我與之互動的前台代表沒有看到這個標記。我只能希望經理會跟進員工。其他員工很友好,專業,樂於助人。我不會回到希爾頓酒店,因爲我與該員工有過經驗。

I book one night during the MLK weekend and bring my kid back to his school. I don't want to drive 8 hours straight back and forth therefore I book a night to stay. However, the stay was really unpleasant and compare to my last stay just last Septemeber, everything just went wrong this time... 1) We checked in with the app therefore room was assigned in the afternoon, however, due to traffic, we arrive late after dinner then the app said I need physical keys instead of electronic keys, then I checked in around 10:30pm. Room was assigned on 2nd floor first, however, when we went up the room, there is no thermostat in the wall. Then call the front desk and the lady came up with the new keys.... 2) we went to the new room on 3/f, good, the thermostat was there, yes, that ”thermostat” was on the wall but no power and we can't control it, then the room has very strong smell of soy sause, maybe someone eat sushi in the room and the whole room has that smell. No one can stand the smell and the a/c unit can't control through the thermostat therefore I called down to front desk again.... then the phone has problem, according to the front desk staff, she said she keep saying something but nobody answer! I agreed, because I can't hear anything from it, that's why I called and called and finally need to go down to change the room again. My wife found out the bed has been used but covered back and we don't really like that so we all bring all bags and went down again..... 3) finally switch to another one on 3/f again and this time thermostat was there and works fine, the bed were clean and neat, no one touch it. But after a while we found that the toilet paper was only 1/3 of the roll left and the other side was empty already. But that's okay and glad no one has stomach problem so we let it go, but later found out that the sink was seriously clogged.... 4) Maybe the room just temporary assigned to us then no water bottle for us, usually as a elite member, we will have water bottle during checked in, then there will be two more in the room next to the coffee machine..... sorry nothing at all. I was too tired at the moment and not even remember that front desk staff wasn't apologized for the mishappen and her face was kind of unpleasant too... (the laundry plastic bag was missing too!) I was disappointed and unhappy that their house keeping was not really up to par and their staff wasn't friendly at all and seems like they have been over work or under lot of stress already... Sorry I couldn't help if you are short staff or having a very bad seasons, but as a guest, I just want a pleasant stay after 5 hours drive. I think I am courteous, polite and reasonable enough as I can... Maybe I shouldn't stay there anymore.