It is a clean hotel but pretty spartan for the money. The hotel staff checking me in was in no way welcoming, and apparently believes a smile requires too much effort. It is located in a nice part of town, but the hotel offers little in the way of amenities. I found it hard to believe that a hotel for which I paid $300 per night would charge for Wi-Fi (at $12.50 per day). I didn't expect any breakfast and was thus not disappointed on that. Not sure where else there is to stay in Wilmington, but I would search a lot harder next time.
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Sam
2023年8月7日
Nice hotel in a beautiful area. But neither the phone nor the TV in the room worked! Staff came to look and said that the TV functions hadn't worked for months. He said he fixed the phone but it still didn't work. Really disappointing for such a high end property.
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Donna
2023年10月8日
The room was updated and very clean. They gave us plenty of towels. Truly enjoyed our stay and would definitely stay again.
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Lauren
2023年3月17日
Everything was a bit run down. The chair had stains on it, the mirror was chipping in the bathroom, the tv didn’t work, etc. overall, it was fine for what we were there for - sleep - but it was a bit run down.
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jannette
2023年8月27日
One of the glass shower doors didn't slide properly ( informed the front desk on check out and they promised to look at it)
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Verified traveler
2023年4月9日
Stayed here overnight due to my daughters dance competition and her needing to be ready early in the morning. Beautiful hotel but VERY pricey for one night.
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Simone
2023年7月31日
I LOVED my morning view!! I slept comfortable and woke up to an amazing sunrise.
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Verified traveler
2022年11月28日
Wonderful service. Loved that they offered toys at the front for kids--brilliant. Great room service, which is hard to find these days. The one complaint was the pillows were not terribly comfortable! We also had very little hot water. But overall, great.
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Kellye
2022年11月3日
Overall I was underwhelming disappointed. There was no microwave in my room, no walk-shower, yellow sheets for bedding, dust everywhere, and it’s located blocks away from the hood. Stay else where! Worst Westin ever!