I am pregnant and visited town for a few days for a surgery related to pregnancy. Unfortunately when I went to park my car in the parkade all of the elevators were down (without prior notice even though I booked well in advance in November) so this was very unmanageable for me as I cannot lift my luggage and it was a struggle. I did inform them of this and they very graciously offered to let me give my keys to valet free of charge which was a huge help after the surgery, I just wish they had notified me before hand so I could have made proper arrangements or at have been told when I inquired about parking options upon arrival. While they did rectify the situation for me I felt it was important to mention in case anyone else is in a situation where they are alone and cannot lift or use the stairs
翻譯