When we arrived and got into our room we found it was disgustingly hot and humid, so we set the air to a lot cooler then what it was set went out to eat 2 hours later we came back expecting it to be cold. It wasn’t so we called front desk maintenance came to check it out and said our vents weren’t open, we went out of our room again for another 2 hours to come back to it still hot! We went down to front desk to find out that the a/c wasn’t working properly and blamed it on how hot it is outside it would’ve been nice to know this before hand and if they had known this when they came to fix the vents they should’ve said something as well but they didn’t:/ So note to self don’t ever come to this hotel during a heat wave you will sweat and feel clamy during your stay! Otherwise room was clean all other areas were clean, the pool was nice, and most of the staff were friendly! Overall if it wasn’t for the A/C not working during a heat wave I’d rate it a 4/5!
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