温斯泰阿姆斯酒店-馬斯頓旅館

温斯泰阿姆斯酒店-馬斯頓旅館的評論

温斯泰阿姆斯酒店-馬斯頓旅館

Yorke St, LL13 8LP 雷克瑟姆, 英國查看酒店詳情
温斯泰阿姆斯酒店-馬斯頓旅館
温斯泰阿姆斯酒店-馬斯頓旅館温斯泰阿姆斯酒店-馬斯頓旅館温斯泰阿姆斯酒店-馬斯頓旅館
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温斯泰阿姆斯酒店-馬斯頓旅館 評論-真實住客評語

3.8/5
47則評價
真實評價
位置3.8
設施3.7
服務3.7
衛生程度3.8
篩選條件:
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所有評價(47)
正面評價(29)
附有相片或影片之評價(6)
負評(18)
標準客房
入住日期 2023年4月
商務旅客
6則評價
5.0/5
傑出
發佈於 2023年4月15日
非常棒的酒店,大浴缸可以泡澡
Ryan
標準客房
入住日期 2023年11月
夫妻/情侶
3則評價
4.5/5
非常好
發佈於 2023年11月9日
Always stay here and it’s always a nice and clean room with helpful staff
翻譯
katie
標準客房
入住日期 2023年11月
夫妻/情侶
1則評價
3.0/5
發佈於 2023年12月27日
I booked a double room but they gave us twin beds and just put the twin beds together so they kept coming apart
翻譯
KaurMandeep
雙人間或雙床間
入住日期 2022年4月
獨自旅遊
1則評價
4.2/5
很好
發佈於 2022年4月27日
We enjoyed our time in this hotel. It’s a nice hotel to stay.hotel is clean and tidy.
翻譯
Me
標準客房
入住日期 2024年6月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2024年7月3日
Very good service
翻譯
入住日期 2024年10月
夫妻/情侶
3.0/5
發佈於 2024年10月31日
Room 4 clean, comfy, and spacious but very noisy. Breakfast good and plenty o food, but takes 20 mins from order being taken to getting food. Hotel advertised free Wi-Fi, there is NO WIFI available, staff not interested in resolving this issue. Room has broken pain of glass in a very dirty window.
翻譯
入住日期 2024年9月
其他
1.0/5
發佈於 2024年9月26日
We walked along the steps beside the hotel to access their carpark, covered in broken glass, rubbish and sick. Went to room, bath had dirty towels in it, bed not made, rubbish in bin, dirty cups. reported to reception but on returning to room only towels replaced. Asked to be moved, next room not much better but at least it had been serviced. Main bedroom light not working, bathroom light kept flickering. Broken curtain .Bathroom was dire, both my husband and I refused to touch the shower as you had to stand in a grotty bath that had seen better days. Toilet holder broken ,sink plug broken, went to move pedestal fan and dirty plaster was stuck to it. Windows and surround were filthy Would have moved hotel if we were not staying here with another couple. Went to breakfast at 8 on a Sunday, TV blaring out football and other music was playing across the bar at the same time, tables were tacky. The lady receptionist was lovely. Marston's need to deep clean this hotel and spend some money on it to bring it up to a decent level.
翻譯
入住日期 2024年9月
其他
4.0/5
很好
發佈於 2024年9月18日
Must be 30 years or more since I stayed here last. I was not disappointed. Clean and comfortable rooms. For an overnight stay it was just what we needed.The staff were so helpful especially the female receptionist. Handy being able to park at the hotel as well.
翻譯
入住日期 2024年9月
與好友旅遊
1.0/5
發佈於 2024年9月15日
Waited for 45 minutes at reception while a golf society were complaining about rooms. Finally got a key to my room to find clothes on the bed and a man appears out the bathroom wearing a towel. Amazement from us both coupled with embarrassment. Back down to reception. I complain, as you do. Waiting while a member of staff ran around and finally got a room for three nights. Room very poor. I have taken photos to prove it. Ceiling in bathroom obviously had a leak. Open curtains, plaster coming away from the reveals. Toilet first day flush. Kaput. Reported each day as not working. 3 days and nothing done. Never ever again. Trying to find out CEO of Marstens email so I go direct to him. Shocking.
翻譯
入住日期 2024年9月
其他
1.0/5
發佈於 2024年9月3日
This was the worst place I’ve stayed. The room was cheap and reflected the state of the hotel. It’s also facing a load of clubs with music playing till midnight. There was a fight outside at 4am. Drilling noises outside our door at 12am, and roadworks starting at 7.30. But it gets worse. The booking was made as a work booking, with a virtual credit card attached, which was charged for the price shown at time of booking. So on check in my partner was asked for his card for a deposit in case of damage. He gave his personal card over and a few days later this was charged £39.45. He contacted the hotel and spoke to someone who said that he was new and needed to go and check. He was going to speak to the duty manager and call back. He didn't. My partner called again today and was told that the additional payment is because the booking was actually £91.11. Needless to say, our travel company at work are now trying to resolve this. DO NOT BOOK.
翻譯
Daniel H
入住日期 2024年8月
獨自旅遊
2.0/5
發佈於 2024年8月31日
Good place normally as I've stayed a few times now, this time the bed was dirty, towels were dirty, hair dryer didn't work nor did the kettle aswell as the glasses for drinks on the side had some old moldy juice looking stuff at the bottom of them yet the whole station was restocked with coffee,sugar and milk so impossible that no one saw it. Tv was poor for most of the night as the connection kept dropping, the bathroom was all dirty like the bath and the toliet and the shower head just seemed like someone stayed in there 5 minutes before i came in, although all that staff were extremely friendly and accommodating. The last time I stayed here the bed was a amazing so was the room itself and the kettle actually worked as well as the towels and bath was clean.
翻譯
入住日期 2024年8月
其他
1.0/5
發佈於 2024年8月19日
We phoned ahead with request for health issue, so our room was clea and dust free, but other guest were walking in and checking out with in 10 mins of being in there room, becouse of dirt . The building and rooms are shabby but you get what you pay for , no excuse for the dirt though, Food was good in the pub, staff lovely., but id say it was a place to stay if drinking in town and just need a bed, defently not family , couples arguing , drunks shouting , proper town hotel with dirty windows ..
翻譯
入住日期 2024年8月
家庭旅遊
1.0/5
發佈於 2024年8月15日
Horrendous stay. Filthy dirty. Unsafe and noisy. The bathroom was full of mold and hairs and just incredibly dirty. The windows had broken locks and scaffolding outside. Anyone could have got in. Loud and unpleasant. Staff were ok. Wouldn't dare eat there if they can't even clean the rooms. There was dried blood on the pillows. Depressing and dirty!
翻譯
入住日期 2024年8月
其他
2.0/5
發佈於 2024年8月12日
Positive - Friendly and helpful staff - Excellent location Negative - The room and around the hotel needs a proper clean. The corridor had a pungent smell of **** The pillows in the room were stained and there were hairs all around the bath I didn't have the breakfast based on the cleanliness of the Hotel.
翻譯
入住日期 2024年7月
其他
1.0/5
發佈於 2024年7月27日
Young, overworked staff on desk. Noisy rooms, with tired decor and minimal cleanliness. Shower a potential death trap from the scalding water for any vulnerable guest. Grim bar restaurant, unfortunately with plenty of shouty drunk 'local characters'. Charged for parking, even though advertised as free. Avoid.
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