若想要遊覽羅克沃爾,達拉斯羅克沃爾SpringHill Suites酒店將會是一個不錯的的住宿之選。附近很多景點,包括Harbor Bay Marina、The Harbor Rockwall和Harbor Lights Cruises都離酒店不遠。酒店坐落於Hemisphere Brewing Company邊,附近還有很多景點包括Shenaniganz和First Baptist Church。所有極具特色的客房都配備有空調,讓您感受到更加貼心細緻的入住體驗。在大堂吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Book Club Cafe(西餐)、Heirloom Kitchen(美國菜)和Kyoto Japanese Steak House(日本料理)也許是可以讓您找到答案的地方。酒店的健身設施有健身室。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
2023.01.31
I was highly disappointed/utterly dissatisfied I was with our recent stay at the SpringHill Suites Dallas Rockwall. First, I will let you know that all the employees were great, and helpful where they could be and most importantly, we felt like everything was clean. Room Layout and Design: The rooms look amazing and then you try and stay in it. You call it a suite, yet there is absolutely no separation between the living and sleeping areas. If you tilt the TV so you can see it on the couch – the speakers POINT towards the bed, so parents who want to put their child to bed and watch TV can’t. The child in bed can hear the TV better than the parents. The second issue- that amazes me that any hotel would skimp this much is the sound barrier between rooms. Several times while getting reddy in the morning to leave, I thought my Apple Alarm was going off – only to search our room to find that the alarm was coming from upstairs. What got me was not that it happened once and I could faintly hear it, but after being fooled once, a snooze button later, it happened again. That’s how clearly it could be heard between rooms. I shudder to think about the noise my daughter made while we were in that room, because it was probably not pleasant for other guests. The bathroom – wow. So lets say you get up in the middle of the night to go to the bathroom. There is no night light at all in the room, so you have to turn on the lights. BOOM WAKE UP BABY – its SO BRIGHT, and then the best part- because your designers wanted to add class to the room- BOTH BEDS are covered in light, because there is a glass door! Furniture – everything rattles clangs or bangs. The glass on the back of the desk rattles when in the “closed position” making noise constantly. The doors bang every time they are closed and even the cupboards slam shut, again makes kids sleeping in the room almost impossible. Chat Service – As I said above, all the direct interactions I had with employees was pleasant. I did however use the chat service to request more towels and a new coffee machine. Guess what didn’t happen until I arrived back at the hotel 6+ hours later, and had to walk down to front desk to re-request it. Lastly – the breakfast. During our stay the breakfast that was offered essentially could be narrowed down into two categories; Carbs, packed with sugar or eggs cooked in plastic. You present on your website a picture of a wonderful induvial cooked muffin egg that would have been appropriate, instead a nice pan of individually wrapped egg sliminess is presented to your guests, which is disgusting not to mention the unknown impacts of cooking directly in plastic.
Very clean hotel. I love that they clean every day. The guy at the front desk was helpful and responsive every time I needed him. But there is NO parking. The room was small compared to others I’ve stayed in. The bathroom was very tiny. The door was almost hitting the toilet when I opened it. No stream play on the TV from your phone even though all newer hotels have them. Since I was here on business I tried to save money and eat in every day. Difficult kitchen to cook in. They don’t have a countertop stove so they give you a single hot plate. Pots and pans are smaller but wasn’t a problem since I was eating for one. I travel alot for work so I’ve stayed in many suites. A suite to me is more of something you can fully live out of for a short period of time. Typically it is a small kitchenette but it has at least a small 2 burner counter top stove and a small oven. This one had neither which I believe most home2suites don’t anyways. But the parking situation is what brought it down so far for me. A lot of construction going on but there’s a Marriott right behind it with a much bigger parking area. I had to park across the street every day. But the gentleman at the front desk was great!
My husband and I had a wonderful quite stay. The room was very clean and the staff was very friendly. We will definitely come back when we are in this area. Thank you for a wonderful stay.