懷俄明貝斯特韋斯特行政套房酒店

The service was great here, the staff was definitely very nice. Bummed that the hot tub wasn't available. The hot tub has been covered, so there isn't any. :( The food was pretty good, I appreciated the options. The furniture in the room needs updating. The table in the sitting area was really wobbly. Also the desk and table in the sitting area have stains all over them. I thought the room wasn't clean when we got there, but it was just stains over the years.

Prima verblijf in een functioneel hotel Hotel ligt vlakbij het vliegveld van grand Rapids in een omgeving met veel bedrijven. Functioneel hotel, wat gedateerd maar met ruime kamers en goede bedden, dat prima voldoet voor een of enkele overnachtingen met enkele restaurants in de omgeving. Rustig ‘s nachts

Upon check in, the front desk staff was nice and all of my interactions with them during my stay went well. Now unfortunately my room had multiple dirty sheets in it, in the bed and pull out bed. The floor had old debris that needed to be vaccumed, the bathroom tiles were loose and sticking up off the floor, the shower did not drain properly, during my 3 night stay my towels and toiletries were only changed once. I was on the second floor and the elevator call button did not work so I would have to go back to the first floor and ride it up to the second to get my luggage out on the dolly. Needless to say I did not have a good experience and would not recommend moving forward.

I wasn’t expecting a luxury hotel but this hotel wasn’t really even what I would expect from a Best Western. Coffee was awful, there was no cream, my bathroom door didn’t close right, my room stank and I had no hot water in my shower one morning. There was no one at the desk when I went to check out at 7:30 in the morning to notify of these issues. Not just that there was no one there but the lights were off.