耶洛奈夫黃刀鎮老城區附近酒店

去到嘅時候話冇我原本訂嘅房型 幫我free upgrade左 房內設施齊全 廚房有微波爐焗爐可以自己煮嘢食 提供免費shuttle bus去機場 唯一扣分嘅係安保做得唔好 半夜嘅時候有個奇怪阿伯喺lobby到打飛機 唔明點解唔係住客都要放佢入嚟🌚

I’ve stayed at The Explorer many times (at least a dozen) in the last 3 years. When I first moved to the NWT, I actually stayed first at the newer Nova Hotel but found the room not very clean and the restaurant a waste of money for the quality of the food. After my subsequent visit to YK I stayed with The Explorer, and have kept coming back and requesting through my work as well as medical travel to always stay here. The updated rooms are great and Trapper’s Lounge has been consistently relaxing, with great staff & mostly good food. To preface, I’m not one to leave negative reviews, but after this stay I want to highlight a few of the unpleasant issues this stay has brought up as I’m very disappointed in a hotel a had previously thought very highly of. Firstly, I’d like to give hearty praise to Kate. She has been a consistent face working in the lounge and has given excellent customer service over the last several years. She has always been professional, friendly and lively even during very busy evenings when the lounge is packed. I can’t say enough positive things about her and she deserves recognition for being the kind of employee that keeps a customer coming back for the excellent experience she gives. William is a face I’ve not met before, but he gave myself and my partner also amazing customer service this past Thursday evening (April 27 2023). My partner wanted to clarify a few of the room charges and William found we had been charged incorrectly several times, as well as not provided our breakfast vouchers for our week long stay. Thanks to William, this situation was remedied and my partner was very impressed with the way William fixed the situation. However, that is where the positive feedback mostly ends for the hotel. Although the ladies working the front desk have always been mostly friendly and polite, the confusion and miscommunication around check-in, charges, and extending our stay did not sit well with us. What was already a very difficult medical trip was made even harder by not feeling confidence in the knowledge and professionalism of the front desk workers of the hotel that served as our home throughout recovering from an invasive and emotional procedure. We were over charged for incidentals twice, made late to one of our hospital appointments due to the front desk staff taking so long to answer a simple question, and overpaid for our meals when we should have been given vouchers. In addition, we left our card on the door to have our room refreshed and restocked at 9am one morning, only to return at 4:30pm to our room untouched. I called the front desk to let them know, and they said they’d “let housekeeping know, but they all go home soon”. We left for supper and returned a few hours later with our beds made, but zero fresh towels and no toilet paper- resulting in another trip downstairs to get these supplies after a long day of hospital appointments. The initial cleanliness of the room was also not at all acceptable

일단 숙소가 너무 깔끔해서 마음에 들었어요. 대신 방 청소나 수건 리필은 유료서비스이니 유념 바라요. 아쉬웠던 건 세탁실이 카드 결제가 안된다는 거네요. 자판기나 택시도 카드결제 가능한데…ㅠ그래도 택시 불러달라고 호텔에 요청하면 바로 불러줘서 서비스 하나는 진짜 대만족스럽습니다👍4일간 머물면서 집처럼 편했어요 글구 얼리 체크인도 상황에 따라 가능!오로라 투어 픽업 장소로 아주 적합한 곳입니다

只能說飯店很會拍照，雙人房真的就是雙人房，建議不要再多一個人，床很小，位置也不大，沒辦法把行李箱打開那種，位置不錯，但旁邊的街道有流浪漢，要小心～

She was so kind and took care of me. She helped me when I asked for a taxi. House was cozy for stay yellowknife. I wanted to go again. It was near from quality inn.

很滿意，自助熱水和咖啡，房子很温馨衞生乾淨，房東是一對華人夫婦特別熱情～地點是市區中心很方便的，推薦推薦性價比非常高！

總是愉快的入住速8。以前從未遇到過速8的任何問題。前台工作人員總是樂於助人,總是很容易交談。我唯一的問題是wifi連接。我必須手動連接到互聯網。除了網絡很乾淨的房間。我推薦入住速8也方便到附近其他店。