亞爾皇宮大酒店及水療中心

亞爾皇宮大酒店及水療中心的評價

亞爾皇宮大酒店及水療中心

Kamaraj Road, off Killiyur Falls Road, Post, Ondikadai, 636602 埃爾加德, 泰米爾納德邦, 印度查看酒店詳情
亞爾皇宮大酒店及水療中心
亞爾皇宮大酒店及水療中心亞爾皇宮大酒店及水療中心亞爾皇宮大酒店及水療中心
選擇日期以查看房況及價格
我們提供價格保證
1晚

亞爾皇宮大酒店及水療中心 的真實住客評語

8.4/10
很好
42則評價
真實評價
位置8.4
設施8.4
服務8.4
衛生程度8.4
篩選條件:
排序:
所有評價(42)
正面評價(37)
附有相片或影片之評價(11)
負評(3)
入住日期 2024年5月
其他
10.0/10
傑出
發佈於 2024年6月2日
Davidson , dharani , priyadarshini , Nithya , and all the staff are amazing. The ambience is excellent and the facilities are innumerable. The complimentary trekking and yummy breakfast are excellent. Just one of "the best" and "the most unforgettable" experience in our life. Had loads of fun . The food although expensive was yummy. The rooms are exquisite. In the end it's a beautiful scenic place and really gives you the exact experience of living in a " grand palace ".
翻譯
estrellap256
入住日期 2023年10月
夫妻/情侶
4.0/10
發佈於 2023年11月23日
Hotel muy bien ubicado , elegido como lugar de descanso en un trayecto muy intenso desde Ooty a Chennai 550km , mas de 11 horas , en auto. Personal muy amables . Hotel deteriorado , polvo por todos lugares, exterior, los trabajadores barriendo y los huéspedes , depositando papeles, botellas , en jardines y demás. Habitacion muy descuidada, pasillos con gran deterioro ! Si asomas al mirador , desde piscina, el muro de contención lleno de papeles colgando !! Necesita renovación urgente!
翻譯
來自住宿之回應: Dear Guest, At the outset, please accept my sincere apologies for the inconvenience caused during your recent stay with us. It is our sincere belief that guest feedback is of utmost importance to us, as it gives us an opportunity to look into our existing processes and rectify concerns as relevant. Keeping the same in mind we have noted your feedback regarding the services not being to your expectations. I have taken up this matter with my operations team and are working towards strengthening our internal processes further to ensure such incidents do not recur. I deeply regret the inconvenience caused and request you to treat this experience as an aberration and not a measure for the levels of services and hospitality we take pride in delivering. Please feel free to contact me directly during your next trip and it shall be my pleasure to ensure you have a memorable stay with us. On behalf of the entire team at the Grand Palace Hotel & Spa Yercaud, We look forward to welcoming you back and assure you our best of attention and care. Regards, Mani.M
入住日期 2023年8月
其他
10.0/10
傑出
發佈於 2023年9月18日
Dhilip Kumar n Priyadarshini served us really well . Stay was good . Room was clean . View was beautiful . Food was tasty . Staff was helpful . Baby cot was provided n friendly staff . We would love to visit again . One of the best properties .
翻譯
入住日期 2023年3月
其他
10.0/10
傑出
發佈於 2023年4月27日
Excellent stay @ Grand Palace !!! A scenic Clean and comfortable hotel! Very helpful staff . Especially Davidson ! He made our trip memorable with excellent pictures he took ! Don’t miss on this opportunity with this master photographer!
翻譯
Meander42897315315
入住日期 2025年2月
與好友旅遊
10.0/10
傑出
發佈於 2025年3月12日
The setting and the atmosphere was very good . The drinks and food was upto the mark.it is been setup facing an view that is just amazing.The drinks ,especially salem alphonsa and Washington green apple cocktail. Staffs nithya and rimpi were excellent and was extremely cooperative and helpful.
翻譯
來自住宿之回應: Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the setting, atmosphere, and the quality of our food and drinks. It's great to know that Nithya and Rimpi made your experience even better with their exceptional service. We hope to welcome you back to Grand Palace Hotel - Yercaud soon! Manikandan Venkadasalapathi, Operations Manager.
Krishna_skp
入住日期 2024年10月
夫妻/情侶
10.0/10
傑出
發佈於 2024年11月20日
Davidson is so kind and helpful throughout our Checkin and Checkout and he is very professional in explaining things covered with our package. We had a pleasant stay at Grand Palace Resort as the weather during November is cool and foggy during night, Highly recommended during this season.
翻譯
入住日期 2025年4月
其他
8.0/10
很好
發佈於 2025年5月6日
We stayed at Grand Palace Hotel and Spa for two days, and overall, it was a pleasant experience. Rooms & Maintenance: The rooms were just okay. They are a bit old and definitely in need of some maintenance. Our AC wasn't working properly, and the intercom in the room was not functional either, which was a little inconvenient. Service & Staff: What really made our stay enjoyable was the excellent customer service. From the reception to the room service and restaurant staff, everyone was extremely courteous and helpful. A special mention to Nithya from the restaurant and Chef Ravi—both of them went out of their way to ensure we had a great dining experience. They checked on us frequently, asked for feedback, and even accepted suggestions very gracefully. We had ordered a Tiramisu that didn’t taste right, and they immediately replaced it without any hesitation. Their attitude toward service and guest satisfaction was really commendable. Food: The food at the restaurant was delicious. We thoroughly enjoyed our meals, including the complimentary breakfast buffet. The variety and taste were both impressive. While the food is priced on the higher side, the quality justifies it to a large extent. Ambience & Amenities: The resort has a beautiful ambience, complete with an infinity pool, children’s play area, and other recreational activities. It's a great place to unwind and relax with family. Overall: Despite the room needing some upkeep, the warmth of the staff and the quality of the food made our stay very enjoyable. Big thanks again to Nithya and Ravi for their wonderful hospitality! Would recommend the place for a short, relaxing getaway in Yercaud.
翻譯
Karthikeyan N
入住日期 2024年10月
其他
10.0/10
傑出
發佈於 2024年11月3日
My experience at the Grand Palace Hotel was amazing! The games were enjoyable, and the coordinator, Dharani Raj, did a great job. The receptionist, Priyadarshini, was very humble and welcoming. Food was very good and dining hall need to be improved rest all fantastic including location
翻譯
來自住宿之回應: Dear Karthikeyan N, We're thrilled to hear that your stay at the Grand Palace Hotel was amazing and that you found the games enjoyable. It's wonderful to know that our coordinator, Dharani Raj, made a great impression with their efforts, and Priyadarshini provided a warm welcome upon your arrival. Your feedback on the food delights us, and we are glad you enjoyed the culinary offerings. We also acknowledge your note regarding the dining hall and are grateful for this input. Rest assured, we are constantly looking for ways to enhance our facilities, and your comment will play a crucial role in our ongoing efforts to improve the overall guest experience. The team is happy you found the location to be fantastic, and we hope to have the pleasure of welcoming you back in the future for another top-notch experience. Thanks & Regards Manivannan.M (General Manager)
MaanasaK3
入住日期 2024年9月
家庭旅遊
10.0/10
傑出
發佈於 2024年10月28日
Davidson was very helpful, respectful, and responsible. The scenery was exotic. The food was very nice in both restaurants. There were many activities to do here such as swimming, ziplining, shooting, etc. The rooms were also very clean and tidy. The room service was also very nice
翻譯
來自住宿之回應: Dear Maanasa K, It's wonderful to hear that you had an enjoyable experience with us and that Davidson made a valuable impact on your stay. We are glad that the scenery added a touch of the exotic to your visit, and that the culinary offerings in both restaurants met your expectations. It's also great to know you found our variety of activities entertaining and our rooms to your satisfaction in terms of cleanliness and tidiness. We are delighted that the room service enhanced your experience. Your positive feedback is appreciated, and we look forward to welcoming you back for another pleasant stay filled with activities, good food, and exceptional service. Thanks & Regards Manivannan.M (General Manager)
Sunshine24158204696
入住日期 2024年9月
家庭旅遊
10.0/10
傑出
發佈於 2024年10月25日
Experience was awesome. Swimming pool is good and enjoyed the activities. Buffet breakfast was tasty and healthy. Room service was good. Davidson was very kind and polite. All the room services was done immediately. Kids play area was nice
翻譯
入住日期 2025年3月
其他
10.0/10
傑出
發佈於 2025年4月25日
Very good service at the restaurant and pleasant stay at the hotel. Excellent service by Ms. Nitya and Mr. Ravi.. The hotel has good facilities, indoor and outdoor games and Spa... The pizza at Altitude restaurant was wonderful. The Spa and pool was also good.
翻譯
入住日期 2025年3月
其他
8.0/10
很好
發佈於 2025年4月25日
Rooms are decent. We went at a time when crowd was moderate. The morning breakfast was good, moderate in spice and oil with reasonable options. Property is crisp and slightly old fashioned, was soothing for a 2 day stay. Thanks to Nitya, Gaurav and Shubang for their service in restaurant.
翻譯
入住日期 2025年3月
其他
10.0/10
傑出
發佈於 2025年4月23日
Food was amazing... view and location exceptional... rooms well maintained..... courteous and friendly staff.. overall a great place to stay as family.. Open pool was great.... Should focus on some fun activities.... Also pool should have dress code and restriction to maintain cleanliness..
翻譯
入住日期 2025年3月
其他
10.0/10
傑出
發佈於 2025年4月23日
Nice Hotel with good views of the Hill. One of the best Resort in Yercaud. Has a dedicated kids play area, swimming pool and a small trek and activity area. Has ample car parking facility. The rooms are clean and has modern feel. Prakash Rajagopalan
翻譯
入住日期 2025年3月
其他
10.0/10
傑出
發佈於 2025年4月23日
Staying at this hotel was an incredible experience! The ambiance is simply unmatched, creating a cozy yet elegant atmosphere perfect for relaxation. The attention to detail in decor truly sets this hotel apart from others. With excellent service and comfortable amenities, it stands out as one of the best hotel stays I've ever had. Highly recommend for travelers seeking a memorable getaway! Front Office Sudha was polite
翻譯