約克Sheriff Hutton Castle附近酒店

我們通常住在在附近的總理客棧，而是這次選擇了這裏，因為價格更好而且含早餐。這次優秀的住宿從友好和樂於助人的入住開始，房間非常溫暖和親切，而且按照我們的要求安排了一間走廊盡頭的房間，很安靜。晚上非常舒適和安靜，早餐非常棒，是歐式早餐，包括有炒雞蛋，豆跟香腸。這是我住過的酒店中第一家提供自助早餐的，而且我們無需要求，工作人員就會把食物放滿。工作人員非常友好，而且效率很高，很及時放滿食物和打掃清理。總之這家酒店非常棒，跟我們接觸過的所有員工，包括跟我們打招呼和提供服務的，都非常棒。在紐約時肯定會再次到這家酒店下榻。

Awful stay, sleep deprived because we had a faulty fire alarm screaming alarms into our ears and the last night and following day were completely ruined for us negating the whole point of a short two day city break. Fire alarm was faulty and repeatedly went off during the night, screeching into your ears starting at 10 pm, if that doesn’t sound like fun to you, avoid, especially as the issue wasn’t fixed when we left. Alarm issues started on Sunday morning but didn't seem to be passed onto staff on Sunday evening and were not dealt with or forwarded. Fire alarm went off on Sunday night at 10pm which should have registered a major issue but rather than deal with it, roomzzz just left it. I rang the member of staff on duty and told him it needed silencing due to him saying it was a faulty sensor and i informed him it had gone off before that day of which he was not aware. He simply wasn't trained to do it or trained in escalation and simply left it, having already disturbed everyone at 10pm on a Sunday night which is ultimately managements fault for not making sure staff understood what to do in emergency situations. Faulty alarm then predictably woke everybody up at 2am which i told the member of staff the first time we didn’t want to be woken up again, then at half 2 and then it went off again a few times when the staff member finally decided to get the manager out of bed, which should have happened when the issue first appeared on Sunday morning or at the very least sorted at 10pm when it went off at 10pm Sunday evening. To top it off it went off again Monday morning at 11am. The Manager was nice but full of the usual excuses which i just were not buying, she said it could have been handled better but it was handled at all, it was amateur at roomzzz York. Its likely still faulty as i type this due to the alarm company clearly not being called out. She said there was not a lot that could be done because it’s the fire alarm which is just…a lie, the zone or faulty sensor should have been isolated on the system. Again lack of knowledge on what to do from management. To top it off we had someone hammering away on Monday morning at 11 am, clearly nobody communicates who is in what rooms. Other than that the stay was standard though not to the quality we had when we visited the Chester roomzzz aparthotel. TV was faulty when we booked in which was a minor inconvenience but nothing compared to having screeching faulty fire alarms shocking you out of bed. Awful experience and we rushed home due to been knackered because my partner couldn’t get back to sleep, rather than enjoying the day out in York.

經過英國4個城市，這家酒店是性價比最高的！房間很舒服，早餐是半自助，可以點個full breakfast，培根華夫餅🧇和麥片，都是含在早餐裏面的。酒店服務員很熱情。地理位置很好，安靜，步行可達主要景點，附近吃飯的地方也多。

約克是個小地方，這個酒店感覺是當地的民宿，面積不大，剛到的時候其實不認為是一個很好的選擇。但check in後感覺這個酒店不簡單，首選，我在英國18天，唯獨一間有零食間的酒店，零食間的零食，可以任吃！小朋友簡單當這裡是天堂，有冰淇淋，薯片，糖果，蘋果汁等，整個酒店是木質結構，地板當然也是木的，地方不大，但是清潔度很好，特別洗手間很乾凈。然後房間還有黑膠唱片，唱片的歌曲不滿意可以樓下自己更換。房間的電視也有netfix等app，位置的話也挺好的，約克教堂，步行15分鐘肯定到了，還有停車的話記得提前預約，不然沒有車位停，要去公共車場停了，不過也不遠

酒店位置還不錯，出門就是城堡，步行到火車站10多分鐘，步行到肉鋪街400多米，房間面積不大，隔音一般，衞生間洗澡水會弄的滿地都是，面盆的水龍頭需要很久會出熱水。

We stayed here for a one night pre-Christmas trip with our adult daughters. Overall it was a very enjoyable and positive experience. All four of us were happy with our evening meals, two courses each, and were very satisfied that dietary requirements (vegan) had been met as previously requested. We were very nicely situated at the front bay window, looking out at the market place. Service throughout was pleasant and efficient, the only slight issue was that the starters arrived before our initial drinks. Service at breakfast was also very pleasant, and offered a great selection of food. Of our two different bedrooms, one (10) felt to be recently refurbished, our own however (4) did feel somewhat tired and dated, with some minor issues of maintenance (bathroom shelf and toilet flush handle). All the beds were comfortable, if a little soft, and with spotless sheets. Our shower was very effective, but the girls' took a long while to give out hot water. Arrival was a little frenetic, with a very busy bar and no obvious point to report in, but were were quickly attended to by the accommodation manager. We were shown to our room by one of the bar staff, and were disappointed to find that our room had not been pre-heated, and we had to work out for ourselves how to operate the bathroom heater. The other room however was warm on arrival. Our memorable and enjoyable visit was enhanced of course by being in Easingwold, one of our favourite towns in England, particularly at this festive season, when we were happy to patronise other local businesses, both cafes and shops.

我們作爲教練聚會的一部分住在這裏。房間寬敞舒適,有很好的牀,每天服務周到,每天早上更換通常的茶、咖啡和餅乾。大小適中的電梯非常方便。自助早餐,有很多選擇,熱的全英語,大量的穀類食品,果汁等。晚間餐食是3道菜,非常好的食物,很棒的車,晚上也是如此。酒吧價格有點高,但在這些奇怪的時代,這是可以預料的。這家酒店非常中心,適合探索大部分城市,而且總而言之,我認爲這是一個住宿的好地方。會毫不猶豫地返回,並且做得很好,讓我們感到非常受歡迎!

有免費停車，舊城景點步行可到，很不錯。早餐需付款購買。有自助廚房可用，乾淨人少，空間也夠大。一樓開放式空間也很大，舒適。房間6個牀位，正常青旅風格。