I recently stayed at Lella Meriam hotel in, zarzis Tunisia, which claims a four-star rating. While the staff were welcoming and the reception was commendable, my experience was far from a four-star standard. 1- Water Leaks: During a rainfall, water seeped into my room and the corridors, despite the balcony being securely closed. It took the hotel staff two hours to address this issue. 2- Air Conditioning: The room’s air conditioning was dysfunctional, resulting in unbearably warm nights as well as my son of 8 years old and I could not leave the window of the room and the door of the balcony opened because of mosquitoes and road noise despite the temperature is around 35 . 3- Safety Concerns: I observed electrical wires and power boxes exposed in the hotel corridors, which poses a significant safety hazard, especially for children. 4- Swimming Pool: The pool water was not maintained, and my son experienced eye irritation after swimming . I was informed by staff that they keep adding chloride Without changing the water . . 5- Staff Issues: I noted a general sense of dissatisfaction among the staff, possibly due to delayed salaries. 6- Entertainment: The entertainment programs lacked variety and were repetitive. 7- Cleanliness & Maintenance: The corridors were not kept clean, and there was a noticeable lack of maintenance in the rooms. Thus, I have photographic evidence of these issues. Considering the numerous problems I encountered, I believe the hotel should provide compensation for not living up to its claimed standard.
不論是商務還是休閑旅客,澤普希爾 Spa 酒店都能讓您的傑爾吉斯之行變得更加美好而難忘。從酒店去往機場的旅客到達傑爾吉斯國際機場很便捷,位於大約49km的地方。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的The Riviera Lounge、Le Charlot Lounge Zarzis或Restaurant Sultan Plage Chez Momo品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店配置有會議廳,定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2023.09.22
Everything was perfect, we really enjoyed the holiday in Zephir hotel & spa. Animations was very good, we didn’t know how our day went. Every evening we enjoyed the night shows and dancing. The resort is very nice, room and swimmimg pools were clean. The food could be better, but it was ok. Thank you all for everything!
對於想要捕捉桑戈城市風采的旅客來説,齊塔海灘度假村是一個理想的選擇。最近的機場是傑爾吉斯國際機場,大約48km遠。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱、空調和衣櫃/衣櫥,滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Le Charlot Lounge Zarzis、Restaurant Sultan Plage Chez Momo和V SIX也許是可以讓您找到答案的地方。住客可享受酒店內的休閑設施,包括按摩室、足浴和Spa。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
I spent a week at Mouradi Djerba Menzel and it was the best holiday ever. Especially the food and animation team ☺️☺️ every day another show and the best dancers: Aladin and Simo in every shows we have been seen:) All people there are very friendly and you can enjoy and join to many of the various activities during a whole day. I do recommed it and for sure I will come back here:)
It's been a nice holiday with a lot of attractions every day. There's been shows, dance shows, aqua aerobics and more and dance times by the animator team. The hotel is very nice and clean, the palm garden is amazing. Enzo from the animation team rules (hugs), but every animator is nice and friendly. The food is very good and there's an interesting choice even for vegans. Its been a pleasure to be here. Thank you. Something what can be better is WiFi, because it's only working well in some places of the hotel and even more vegan food. Thank you in advance, I will definitely recommend the hotel to my friends.
不論是商務還是休閑旅客,西貝爾阿拉丁吉爾巴酒店都能讓您的艾吉爾之行變得更加美好而難忘。酒店距離傑爾吉斯國際機場大約有26km。您衹需驅車一會,即可方便的到達許多當地著名的旅遊景點包括Ranch Adada Djerba和Ranch Yassmina Djerba La Douce。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Adel(西餐)、Restaurant Port Aghir(其他)或Boho The Beach品嚐下一流的推薦美食。從按摩室到Spa ,為提升您的身心健康,我們為您提供多種放鬆選擇。24小時開放的前台服務可為您隨時提供訊息,以幫助您探索這個魅力之都。
PPetra K2023.10.01
Overall good experience, initially we were surprised by the appearance of the room, it was different from the photo we saw in the Agency offer and the food served, but then we understood that it is basically one of the best accommodation units in the hotel, we had a suite with a sea view - I must say that we finally appreciated the view of the sea, the space of the accommodation unit and room style in European countries. The quality and variety of food also differs, but again it's a different culture and customs, you get used to it, if you choose a 4-star hotel or more, you should be satisfied and find food that you eat with relish. An entertainment was provided every day and during the day, in the evening there were short dance slots when animators invited guests to the dance floor. the only comment I would have is that sometimes they were a little intensive in persuasion, but otherwise satisfaction. Room cleaning-every day they tidied up nicely, made the bed, changed the towels and decorated the bed with the clothes we left on the beds. The cleaners were always smiling, helpful if you asked for new towels and always greeted us. The beach was nice, quiet and right behind the hotel. Only the sunbeds would need to be replaced, both by the sea and by the pool, they are worn out. I recommend a mat for those who don't like it. The male staff here are very attentive, helpful and smiling towards the women, but if you don't want too much attention, I recommend smiling at them sparingly and not flirting. Anyway, women have friendly attention, especially if they are unaccompanied. As for the guests, the hotel accommodated mainly French clientele, about 80%, so if you don't want to be in the company of Czechs, this is a good choice. Also, I recommend not to forget to get ready to give tips. The staff appreciate it and they deserve it.