澤萊De Hoeve附近酒店

The Ibis hotel in Sint-Niklaas fullfiled my expectations. The check-in was fast and friendly. The room for one person big enough and everything was clean. The walls were a bit thin. You could hear almost everything from the other rooms. At night it was completely quiet so it was no big problem. But earplugs are recommended. The breakfast was ok. Fresh orange juice was the highlight there.

Very disappointing stay. Although advertised as a 4 star hotel, there were several issues with our stay. The hairdryers did not work (to which I was only offered a part broken tiny travel hairdryer), the only iron available was broken too and leaked water all over my clothes. The rooms are very dated with leaks from the showers, uncomfortable pillows, very dim and dark lighting and leftover sweets from prior guests were left in one of the rooms which makes me doubt that they were thoroughly cleaned (this seems to be common as mentioned in other reviews too). The housekeeping ladies were quite rude to my colleagues and the older lady receptionist was extremely rude, calling my colleagues room saying that they would be charged a fee if they were 1 minute past the check out time (very strange given that they had not reached the check out time yet). When I asked the receptionist for some advice about getting trains in Belgium, she just said that she doesn’t take public transport instead of trying to help in any way, you expect a little more from a customer service perspective from a 4 star hotel! Only plus was the good breakfast.

We have just spent two nights at this hotel and the location is ideal for walking or cycling into the centre of Ghent. The rooms are compact but functional for a short stay, we had the two single beds (rather than a double bed) as you get more space. Breakfast is good with a reasonable choice. Car parking is underground so your car will be safe although it is 14 euros per night. We hired bikes for 10 euros each and cycled all over Ghent, just be careful of the trams and tram lines. The staff at the front desk were very helpful. we would happily stay here again if we visit Ghent again in the future.

我之前住在塔酒店,沒有抱怨 - 這次是日夜不同。我住的對面是院子/停車場,不得不爬上沉重的行李鐵樓梯,因爲沒有電梯/沒有搬運工。酒店網站描述自己是專注於奢華享受.....我的房間是暗的,無聊的。連一張寫字檯都沒有。窗簾/窗戶要一直關着,面對客人通道/吸菸區。當要求房間時,回覆的冷漠就像在抵達時一樣--不受歡迎,近乎傲慢。當我注意到我原本還可以的浴室沒有肥皂時,我不得不再次爬下鐵樓梯,結果接待員告訴我管家被經理告知他們不再允許買肥皂,而且我可以使用用塑料小管洗身體。這是第一次住在酒店,我不得不去購物買肥皂。這家環境不太友好的酒店提供所謂的4星級酒店用塑料包裹的塑料製成的牙刷眼鏡。早餐只到上午9點--這是我的第一次--別指望會有人來迎接。這是NO微笑酒店,不必麻煩要求1100點後退房,這得到一個近乎敵意的答覆,“30歐元,2小時”在不太舒適的大堂坐了4個小時後,接待員甚至無法被打擾和擡高他的目光從電腦屏幕上移開,向我的旅伴們告別,作爲一個老練、老練、到處旅遊的旅店老闆,這可以說是最差的一次接待

Das Zimmer hatte nicht wirklich einen Wohlfühlfaktor. Es handelte sich - warum auch immer - um ein 3-Bett-Zimmer. Es gibt am Fenster keine Gardine, sondern nur einen Verdunkelungsvorhang. Das Fenster ließ sich nicht kippen, sondern nur ganz öffnen Das Bad ist recht klein und fast komplett aus Kunststoff. Nicht schön. Das Zimmer selbst war recht geräumig und grundsätzlich sauber. Trotzdem wirkte vieles ein wenig ‚schmuddelig‘. Das Bett war in Ordnung und recht bequem. Die Decke für die Jahreszeit aber zu dick. Es gibt einen freundlichen Eingangsbereich mit separater Bar. Das Personal war durchgängig freundlich. Für den Zweck, den Preis und eine Nacht war es aber absolut in Ordnung.

酒店位置極佳，離主要景點都很近，附近也有很多有軌電車站，商業網店也相當齊全，。唯一不滿意的是：我訂的是雙人間，結果衹有一張大床，這個有點尷尬😳另外，酒店寄放行李居然要另外收費（有個專門的行李間）這個和國內完全不一樣。早餐比較簡單，吃了一次以後就改在周邊小店裡吃了

很棒的價格,我們支付了乾淨和漂亮的工作人員,非常好看的地方,步行距離內有很多吃喝的地方,只有缺點,房間裏沒有茶或咖啡製作的東西,羊毛絕對再次入住,絕對計劃很快,附近的燒烤燒烤店有驚人的食物

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo