採爾馬特Matterhorn Museum - Zermatlantis附近酒店

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

酒店位置很棒。裝修後標準真的很高。雖然是工作人員,但令人驚歎。特別是接待處的Zac名紳士。出於某種原因,我們的房間預訂消失了,但他坐下來,給我們煮了咖啡,然後着手解決這個問題。扎克是如此,聰明和機智,對山和採爾馬特的一切知識如此淵博。他告訴我們在惡劣天氣的日子去哪裏,在哪裏吃飯,在哪裏散步,在哪裏滑雪。我們總是喜歡採爾馬特,但這次我們的住宿有新的維度,因爲他的所有建議。Kudos還給珍妮和西班牙早餐女士,她超級甜!

前台服務非常好，就在小鎮內，我早上07:36的火車，07:15從酒店離開都可以。只是房子有點搖晃，我以為是地震，原來是樓下或者樓上的人在走路。嚇一跳

This was our first visit to Zermatt and the Bausite Hotel. We reserved a corner room and received it. The view was spectacular (clear sight to the Matterhorn mountain). The Breakfast buffet was outstanding and plentiful. Freshly squeezed Orange juice daily available. The restaurant is innovative and the food delicious. We used the pool available with 2 jacuzzis. The beds with plenty of pillows are very comfortable. Bathroom is spacious. We certainly can recommend this hotel which has a great location.

前台先是花了二十多分鐘才找到我的訂單，然後又花了半天整理房間，因為等待時間太久，屋子給了升級，但房間的設施老舊，淋雨的排水堵住了，水根本下不去，衞生也不到位，床上有頭髮，就這樣一個酒店，一晚上房費要3800塊

這家酒店的位置非常優越，位於市中心附近，交通便利，周圍環境安靜。房間的整潔程度令人印象深刻，床鋪寬敞，讓我們得以好好休息和放鬆。 此外，酒店的服務員非常熱情和專業，他們總是笑臉迎人，樂於回答我們的問題，並提供了有關當地景點和餐廳的寶貴建議。我們在這裡度過了一個愉快而舒適的住宿體驗，強烈推薦這家酒店給其他旅客。

I traveled with clutch and to the hotel is simply easy walk. Direct opposite the rail station and near all the restaurants and Coop. I used the pool and it’s so nice.The breakfast was wonderful (some FOC selection in menu and a good spread in buffet) and they provide afternoon tea too.

Great location, close to train station and local grocery. Spacious, clean, modern room. Had view of the Matterhorn! I love that there are so many things you can do while waiting to check in such as play tennis (they rent out racket and balls) or go to the spa. And they have a designated space to put away your luggage if you need to store it after checking out vs just leaving it in the lobby. Delicious breakfast with various hot and cold options. We noted it was our 5 year anniversary so they had a wonderful welcome and kindly gave us a room with view of the Matterhorn.

I stayed there three times over the last several years and will come back again. The hotel is clean, very comfortable, provides excellent half-board (upscale-level dining). The ambiance of high mountains in incredible. There are numerous hiking and climbing options around. For those in excellent shape, it is an alternative to Hornlihutte for climbing Matterhorn: the lower altitude (2600m vs 3250m) assures a better sleep quality and it's only about 1.5h extra time in the morning. A word of caution: the altitude (2600m) might become a problem for sensitive people.

由於強風，火車停運，因此無法前往酒店。酒店很快就給我發了電子郵件，提出了其他酒店的建議。 我能夠以相同的價格入住合作酒店。然而，替代酒店計劃比我支付的房間便宜，所以我對價格不滿意。 我們對天氣無能為力，但我很高興他們反應很快。 火車似乎有時會因天氣而停駛。只能從採爾馬特搭乘火車抵達飯店。