希爾頓花園印第安納波利斯西北酒店(Hilton Garden Inn Indianapolis Northwest)

Property was under construction. No amenities available and both weekend mornings construction noise began at 8 am. I understand that upgrades need to be done but I was not notified upon booking and didnt receive any discounted rate.

When I book the hotel I paid for a whirlpool room which was extra. We get to the room and no whirlpool in room called down to the desk she said we don’t have those anymore I said well I got charged for that and I look at the price and it was extra for that. Getting to the room we got hit by cigarette smoke which is a smoke free hotel. The shower was nasty with moldy caulking. The floor we were on was the “first” to get remodeled. Then you flush the toilet all the water comes out on the floor. Then coffee grounds all over the counter and garbage on the floor. All the doors to the outside were open and emergency lights hanging from the ceiling. This hotel should shut down for the remodel or redo the remodel again.

Run of the mill property that is under renovation and, as a result dusty and dirty. Bed is comfortable but bathroom needs work.

The hotel is under construction which is fine but they put us directly under the room being renovated. They worked on it all weekend. It was loud. We called ahead and asked about the pool and hot tub. We were assured it worked. It didn’t. The hot tub only had cold water. We attempted two times. It had lukewarm at best. If you turned on the jets, it poured out cold water. We gave up. A postive note- The staff were friendly.

Room smelled a little mildewed. However, the hotel is remodeling floor by floor. I would definitely stay there again.

The property is very dated and worn out. We stayed there several years ago and it seemed nicer. The waitress at breakfast was not very friendly.

Convenient location, dark and quiet rooms, and friendly staff! Temperature control didn’t work well during the night though leaving us feeling hot all night.

Elevator is down. The sink in room is clogged. Also the breakfast is not included with the price I paid making no sense.