祖特梅爾Binnenpark附近酒店

Het personeel is erg vriendelijk en doet zijn haar best om het zo aangenaam mogelijk te maken voor haar gasten. Mooie uitzicht vanaf 4e verdieping. 1 minpunt is geen raam die verder open kan en geen.

Upon arrival all was fine and the room was okay. But when we decided to have dinner it all went horrible. First soup was really cold, the bowl was warm which meant they tried to microwave it, so they took it back. But got the main course before getting the soup back. Then the screaming started. We heard everything went flying in the kitchen! And the screams and awful swearing continued into the restaurant. When we spoke to the waitress we said that this behaviour is reallly not acceptable. In return she angrily told us off and said we would have done the same if we were not appreciated in our work, we then said eh no we would not behave this way let alone swear like this. (Worse kind of swearing). She stormed off. 5 minutes later a woman came screaming out the lift that a man grabbed her and held her by the neck. It was like a horror film. Staff tried to calm her down, but it appeared they knew this woman and the man...when my husband asked why did they not call the police, she said she could not prove it. After this terrible episode we let the reception know that we are not going to stay another night after this one as I would then be on my as my husband was going in to hospital im Zoetemeer. Next morning we complained again whilst checkimg out. This time the manager was present. She was shocked at our complaint. She was not aware of what happened. The checking out went smoothly and got a refund which we appreciated. But never again at this hotel.

住的好酒店肯定不包括更貴的競爭對手。早點入住也有可能(付費),很不錯的,肯定不能在所有酒店。兩人房間很寬,很寬的室。如果我要再去湖 那就我去了

很棒的酒店,員工很好,服務很棒,體驗非凡。我和朋友在那裏住了一個星期,每天早上/中午11點之前離開酒店。後來我們得到了一個有新浴缸的清潔房間,廚房也被重新填充了。個人很酷。想呆久一點

Super leuk en gezellig hotel op een geweldige plek. Wij hadden de kamer met een trap naar een 'zolder' kamer. Super leuk!

2022年7月,北海爵士樂節期間,酒店一直保持着很高的水準。我們的房間是標準的“水景”雙人房,沒有那麼大,但是有我們所需要的傢俱和便利設施。我的一個小小的抱怨,浴室有一個滑動的磨砂玻璃門,當然可以節省空間,但不是完全關閉。牀和牀上用品都非常舒適。淋浴和空調易於調節。隨時都有充足的電梯(電梯)。早餐很棒。所有工作人員都非常友好和高效。

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

我們之前讀過所有關於這家酒店的壞評價,但我們沒有吸引過的,預訂了房間。因爲這座建築很可能是一個前辦公室的,你能看到用什麼手段試圖讓它看起來很不錯,而且成功了!房間很寬,很乾淨 & 有現代的樣子。唯一的點是沒有電視(音樂)和子,相反,你可以坐在寬的窗裏,餐廳裏有豪華早餐可以買到12€的,已經有了很積極的體驗!

房間很大帶陽台（陽台是通的，就是這一排的房間的陽台都是通的，沒有隔斷，萬一有人溜溜噠噠過來也是有可能的，總感覺靠着陽台一道門隔着不是很安全😅） 酒店裡還有桌球足球，檯球廳，有****** 停車免費，位置充足