克羅地亞斯普利特-達爾馬提亞縣設有Wi-Fi的酒店

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

登記櫃檯沒有人。提前聯繫找出登記方法。還有入住的酒店位置很遠沒有電梯。宿舍內部乾淨溫暖。

整體非常乾淨，只是前台服務態度一般，不要因此而卻步。 地理位置優越，幾乎就在戴克里先宮旁邊。 服務快速友善。 床鋪舒適，公共休息室設施齊全，配有廚房。衛浴/浴室為公用，但可單獨上鎖。

這是位於老城區小巷的親密5-room,因此汽車不能把乘客送到門口。從機場到港口汽車站,方便搭乘8歐元的班車,從那裏,馬卡倫工作人員會與您見面,並協助您將行李送到酒店,步行即可到達。 早餐是點菜,對於這樣一個小機構來說,這是預期的,包括3個課程 - 糕點/烤麪包,冷切的雞蛋,以及甜點,茶咖啡和/或果汁補充。食物在數量和質量上都足夠了。 我的房間足夠舒適,雖然有兩個問題值得注意: * 而不是平坦的棉牀單,有一個合適的牀單,看起來像球衣,看起來更像牀墊保護器。這是起球和粗糙,與遠光滑的棉被套形成鮮明對比。當我提請工作人員注意這一點時,他們解釋說這是酒店的標準。雖然它不影響我的睡眠質量,但牀單的粗糙度並不完全令人愉快 * 在浴室,淋浴安裝在腰部高度,因此,要麼必須用一隻手握淋浴,或者,如果需要使用雙手洗,那麼,在淋浴時,一個人必須蹲在淋浴的支架下。不是特別方便。 總的來說,舒適的住宿,位置便利,由友好和關心的伊萬和馬里奧加強。

Great location, view was amazing and room was clean and nice furniture ! -Staff was very absent and you need a key to get in the hotel and in room. we forgot our key in our room and realised after dinner around 11pm and even though staff should be in hotel until 3am : no one was there . We had to contact by phone only but being Canadian we didn’t have a working phone . We almost slept outside. . We got help from neighbour restaurant. - staff supposed to start again at 7 am ; we left at 8 without checking out as again there was no one . - my daughter got her EarPods stolen in our room we could locate them with the Apple app and could see exactly where they were . Again no staff at all in hotel to tell them cleaning person stole. (We are SURE 100% they were stolen as they didn’t leave the room we never brought electronics with us anywhere and the location they were at was 7km away from hotel where we had never been. - they offer steaming service, I wanted to use it but they told my it took 1 week to fet my clothing back .. we were there for 4 days. Staff offered to bring a steamer to my room so I could do it myself . They never brought it… -there was a beautiful terrace on the 4th floor but we only found out about it on our last night . - we wanted to go to a beach and the staff said it was a 45 min walk and that’s only way to go. We walked . Finally when we got there .. we could have takes a trolley for 3euro …. We took it to come back. -

Pro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up. Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages. (2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to. (3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times. (4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos. (5) There is no lift at the property. We would not have chosen this property if we had a second chance.

不錯的酒店,但只有你能每晚250歐元左右才能買到 - 再說了,它可能很貴,但嘿,這是Hvar,沒有什麼便宜的 房間很好,空調效果很好 早餐很好,Marko和他的團隊真的超越了 位置很好,就在一個小海灘上,免費,但需要租用椅子,沿着木板路步行10分鐘到老城區 現在壞的 前台似乎並不真正關心客人,實際上很粗魯 第二天,當我們問接待處時,香港沒有來,我們被告知我們是否要求香港?當我們有它之前的一天,這真是奇怪的事情 然後花了幾個小時才打掃房間,並跟進毛巾和肥皂的訪問 最後一天我們離開行李,安排了免費渡輪接送行李服務(直到你到達才知道)我們問行李什麼時候離開,所以我們可以先換說3.30pm,當我們3點回來行李不見了他們說對不起,我們很忙,所以我們不得不穿着泳衣走到渡輪,因爲我們計劃換衣服 這只是一個小問題,但展示了他們真的不在乎,說出他們喜歡什麼

很棒的酒店,距離渡輪碼頭和汽車站5分鐘步行路程。度假村很小,但適合安靜的假期,這正是我們尋找的。我們被升級到海港套房,這是一個令人驚歎的房間,雖然沒有陽台,但並沒有打擾我們,只是爲了讓其他人知道。沐浴露和洗髮水是儀式品牌,聞起來很可愛。食物很棒,早餐是自助式的,晚餐(半寄宿者)從菜單上選擇。質量真的很高,相信他們是2024年的米其林推薦。他們甚至給了我們一個早餐袋,因爲我們很早就退房了。 工作人員很棒,非常友好,不能爲你做足夠的事。從接待處,餐廳到屋頂酒吧都是這種情況。一切都很棒。 屋頂酒吧是一個很好的地方,可以坐下來觀看日落和渡輪來來往往。 游泳池被覆蓋和加熱,有一個單獨的區域用於日光浴。還有幾個桑拿浴室,你可以使用。最小的抱怨,修剪樹木的頂部是很好的,這些樹木擋住了陽光露台的景色。 絕對會再次入住這裏,度過一個寒冷和放鬆的假期。