發佈於2024年3月8日
Carolli
地理位置和設施在Santa Monica的性價比不高,並不推薦。
因為我訂了海景大床房,所以理所當然的拿了頂樓的房間。但在服務細節上,真的太失望。
房間裏不提供飲用水,沒有水杯,沒有熱水壺,沒有一切常規的用品。還好我自己帶了足夠的咖啡飲料和小電鍋。
房間裏的提供的洗漱品牌也不咋滴,在絕大多數的五星酒店都跟換成一線品牌的護膚品以後,遇到這種雜牌(一晚3000-4000)還真的很驚訝。反正我也不用。
遇到最不能容忍的事情就是,我衹是問一下我的房間裏能不能加一個咖啡桌和2張椅子,方便我看日落,結果被前台大聲的數落了一番。我一下子沒反應過來,我到底是不是客人😂 還好攜程的客服解決問題效率一級棒,瞭解情況後,處理的非常滿意,酒店也及時送上了道歉,並把桌椅放進了房間裏。但為什麼一開始就不能好好講話呢。
第二件事,入住第二天遇上酒店員工鬧矛盾(罷工)7點被警報聲(火警,救護車和警車聲),我老公穿着浴袍就跑下樓了……虛驚一場。不過,跟攜程客服溝通後,酒店也表示的歉意和補償。
總體感覺吧,4000一晚上太不值了!不如看看同一條街的其他2000-3000的選擇吧。
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每晚最低價格:EUR281
發佈於2026年3月11日
訪客
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
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每晚最低價格:EUR166
發佈於2026年6月5日
匿名用戶
1、沒有拖鞋,牙刷,牙膏。
2、自助早餐,華夫餅我很喜歡,自己動手做的,第一天沒做好,第二天做的非常好,品種不多,能吃飽,沒有青菜,對於一箇中國胃這些吃不慣,自助餐肯定跟國內沒得比的。
3、酒店有巴士機場接送,但是我沒看到接機的車,坐了希爾頓花園酒店的巴士,下車後走路5分鐘左右可以到酒店,去機場在酒店門口等大約20分鐘。
4、衞生做的挺好,房間安靜,床大睡的舒服。
其它:附近流浪漢挺多,遇到4個,一直你好你好的叫喚,嚇得我連走帶跑,他們雖然可憐,但還是有點嚇人,天黑不建議出去,便利店步行5分鐘左右。
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每晚最低價格:EUR118
發佈於2022年12月22日
RIP_10
很棒的服務會回來會推薦,並將繼續選擇這裏作爲我的主要住宿
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每晚最低價格:EUR71
發佈於2026年2月24日|特大床套房配梳化床
訪客
這次入住體驗非常滿意!從辦理入住開始,櫃檯人員親切專業,流程快速順暢。房間乾淨整潔,設備完善,床鋪舒適好睡。地理位置方便,無論是交通或周邊機能都非常好。
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每晚最低價格:EUR120
發佈於2025年4月4日|大床房
匿名用戶房間比較乾淨,位置不錯,邊上吃飯比較方便,步行的距離,離展覽中心步行10分鐘左右,參展的朋友可以住這裏了
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每晚最低價格:EUR126
發佈於2022年1月6日
Ty Traveler我在新年前夜住在這裏,過得很愉快。工作人員很好,樂於助人,房間很乾凈。房間小而簡單,但床很舒服,加熱器工作效率很高。如果您在舊金山待幾天,請留在這裏。你不會後悔的。
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每晚最低價格:EUR57
發佈於2025年12月18日
_WeChat19578****
我對酒店非常滿意,關於機場到酒店的交通問題想補充一下。如果是少許四人出行,選擇坐火車是好的選擇,因為每人車費是$5.25美金,如果是多過四個人,乾脆uber,酒店離機場非常近,我們一家五個人,叫了六座車,三個大行李都可以塞進去,一共$25-30美金,去程回程有點不一樣不過大概就是那樣。
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每晚最低價格:EUR222
發佈於2024年10月15日|高層防過敏特大床房
匿名用戶
我最近入住弗里蒙特萬豪酒店,從頭到尾都是一次令人愉悅的體驗。飯店位置便利,客房舒適,員工熱情周到。
然而,最讓我印象深刻的是飯店的早餐。飯店的自助早餐種類豐富,令人印象深刻,足以滿足各種口味。但真正吸引我的是蛋捲區。
蛋捲師傅技藝精湛,服務周到,可以依照客人的喜好,用各種餡料現場製作蛋捲。每個蛋捲都烹調得恰到好處,口感蓬鬆,餡料鮮美,每一口都是享受。我有幸品嚐了幾種不同的組合,每一種都比上一種更美味。
食材的品質也值得稱讚。新鮮的雞蛋、各種起司、以及琳瑯滿目的蔬菜和肉類,確保每一份煎蛋捲都能成為美味又營養的一天的開始。
總的來說,我在弗里蒙特萬豪酒店的住宿體驗非常棒,早餐的煎蛋捲尤其令人印象深刻,讓我的入住體驗更加愉快。我強烈推薦弗里蒙特萬豪酒店給任何想要在該地區享受舒適美味住宿體驗的人。
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每晚最低價格:EUR124
發佈於2025年5月23日
訪客
我們在逗留期間遇到了幾個問題,這極大地影響了我們的經驗。第一天,我們與客房部工作人員略有分歧,要求爲我們兩間客房提供第二條毛巾,只有一條臉巾。4樓的清潔人員與其中一位客人爭論,而不是滿足簡單的要求。
第二天,我們把所有用過的毛巾放在門外收集,但沒有歸還新鮮的毛巾。當我們詢問另一位管家時,她解釋說毛巾可能仍在清洗,可能在下午1點左右可用。我們白天去釣魚,晚上回來,希望洗澡和清理,但仍然沒有毛巾。
我向前台報告了這個問題,最終我們選擇提前大約20個小時離開,這樣我們就可以回家洗澡了。儘管如此,我們還是被收取了沒有空調,沒有電話聯繫前台的房間的全部費用,5台冰機中只有1台在運行。
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每晚最低價格:EUR61