美國賓夕法尼亞州設有Wi-Fi的酒店

I wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told. He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on. When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night, They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved. Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep. The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect. what happens if I only want to stay here for five more days? Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other

酒店在費城中國城內，距離費城華埠的牌樓，city hall都很近。坐地鐵幾站就能到賓大。很遺憾，走的匆忙，沒在費城中國城好好吃一頓。

Bom hotel 30 minutos de carro do centro da Filadélfia. Bons restaurantes e lojas perto. Apenas tinham algumas baratinhas no banheiro e gavetas. De resto hotel seguro e amplo e funcional.

免費停車，標準的美式風格早餐，酒店大堂還有免費冰水和免費的刨米花提供。酒店位置靠近大路還算方便，房間不算大，靠近一條火車道有噪音。

酒店很不錯,房間有家的感覺。我不喜歡它沒有告訴我房間是否有淋浴或浴缸,即使把孩子年齡提高了。這有點令人沮喪,因爲洗澡很難洗3歲。我的房間是禁菸的,但房間聞起來像舊煙味,所以我打掃得很好,以聞出那股味道,一點也不差。夜班的工作人員我有一些問題。我不認爲她可能是卑鄙或卑鄙的人,但她絕對不是人民的人。她的態度非常粗魯,乾燥和切斷。當她問她什麼時,她讓我們覺得我們惹惱了她,她對我們放在我們的房間撒謊。她試圖說房間只說淋浴,但無法提供它說的地方,因爲它說或浴缸,我知道當你到達辦理入住時,他們會給你一個根據你的預訂提供的房間。我沒有選擇要求或確保浴缸在房間裏。她確實接了我們,把她和我們的互動視爲粗魯,並試圖使它變得更好。她沒有微笑,看着她說我不想在這裏或處理這件事。我不喜歡這個描述與這個位置的很多東西不匹配,如果我知道除了籃球和微型高爾夫之外,他們沒有孩子的活動,可能不會在這裏預訂。我喜歡它旁邊的許多購物商店和餐館,步行距離。我只是建議你要麼聯繫酒店,要麼你預訂某些細節,因爲這發生了兩次,根據孩子年齡,選擇一個可用的房間可以給任何一個。

我們不小心透過 Trip.com 預訂了房間，而不是像往常一樣直接透過希爾頓預訂。我們訂了兩間房。到達後，一間房已經準備好了，另一間卻還沒準備好。他們要我們下午兩點左右再來。我們去了，還是還沒準備好。下午三點左右我們又去了，他們說「可能要等到下午四點才能準備好，這是保證時間」。我們已經預訂了房間，如果這樣的話，時間就太緊了。然而，當我們三點再次到達時，他們卻說「因為你們是第三者…」。周圍的客人都拿到了房卡，而我們的房間卻還沒準備好。我們感覺自己像三等公民，就因為我們是「第三者」。他們甚至不給我機會出示我的希爾頓榮譽客會會員卡號，因為我們是「第三方」。結果，下午四點的「保證時間」到了，我們卻沒拿到房，開始擔心錯過預訂。四點二十分，工作人員去找了經理，拿到了一份豁免，但解釋說這間房子不是我們預訂的房間。 （預訂的是兩張大床房），結果卻只有一張大床房，而且就在電梯旁邊。當時我們已經遲到了，只好作罷。我們在大廳浪費了三個多小時，還因為是「第三方」而被區別對待，感覺自己低人一等，明明付了錢卻住進了低檔房。糟糕的體驗，再加上糟糕的政策，以及工作人員冷漠無情地反复解釋說，其他人都能住到好房間是因為我們是“第三方”，這在希爾頓看來似乎是一種低檔待遇。我可是希爾頓榮譽客會會員幾十年了，雖然是因為你們把房間賣給了第三方，導致我們在網上被“搶走”了房間，但我們的失誤毀掉了一次原本美好的旅行。

我們住的時間越長,積分就越少,入住的時候,乍一看一切都是5星。 WiFi和位置對我來說絕對是10/10。 我的第一個問題是冰箱不工作,我把溫度降低到最低的設置,但沒有改變,我通知前台,他們說他們會在一小時內派人檢查,那個人從來沒有出現過我不當然,當我們外出時,他們是否來了,但當我們回來時,冰箱仍然很暖和。這個問題直到我們退房的那天從未解決過。非常令人失望,因爲我有嬰兒食品需要冷藏。 臥室的百葉窗根本不擋住任何光線,我們的房間對面是一個停車場,整個晚上的燈光都很明亮,很難入睡,我希望物業能有更好的窗簾或百葉窗。 其次,我不確定我是否錯過了他們不提供家政服務的地方,至少有一個洗衣機和烘乾機,所以我只是自己洗毛巾。我們住了6晚,從來沒有人來刷新房間,甚至增加了更多的衛生紙或垃圾袋。 地板明顯髒兮兮的,像幾個月沒有吸塵一樣。 9樓公共區域太髒了,廁所太髒了,有臭味,沙發太髒了,我甚至不能坐在上面。 中央冷卻/加熱系統不時發出奇怪的長噪音,它不斷喚醒我的孩子。我可以找到任何方法關閉它,這非常令人沮喪。

對我們來說位置很棒!房間很乾淨,牀和枕頭很舒服。服務,大部分都很好,唯一例外的是到達時前台的紳士。一點也不友好。感覺我們被打擾了。早餐是你的標準公平。炒,雞蛋粉和香腸或培根,自己做華夫餅。咖啡,果汁選擇,百吉餅,包裝糖果。它很好,它確實可以快速方便地用餐。 我們地板上的WIFI太可怕了!在這一天的年齡,這是不能接受的!我最終用早餐區用電腦設置了我們即將起飛的航班! 該建築正在過時,但正在施工,所以也許他們在更新。浴室沒有風扇或任何毛巾架。不幸的是,似乎人們一直在使用浴簾桿,因爲它向下傾斜,你真的需要做出調整,以避免潮溼的地板。沒有身體受損的把手。進出這個滑的浴缸很難。我們的廁所水箱漏水,經常不得不重新裝水。最後, HVAV 很好,也很大聲。但如果你旅行了很多,這是相當常見的。 額外的注意。我們決定我們真的不需要租金,會使用Lyft/Uber。它工作得很好,但附近很少有汽車。我們確保我們允許時間被挑選。 由於它的位置,它是這個排名的酒店中的典型,我會再次入住那裏。

工作人員非常nice,很友好,大堂的氯味壓倒性,泳池區更是糟糕,我們5分鐘以上不能在泳池區停留,因爲氯氣出現疹子,呼吸困難。房間不是那麼大,一個破損的容器,使我有點小。遠處角落的一把隨機椅子,似乎被在牆上,有一個水樓梯或腳休息部分的東西(我們遠離它看起來已經看到了更好的日子,或者準備放棄。門上的安全鎖壞了,非吸菸房的窗簾被燒了,窗簾很難關閉,浴室門上的門壞了,浴簾太小了,淋浴導致水最終在浴室地板上,以至於浴墊沒有小水坑不能保持地板。對於兩個人的兩晚住宿,我們得到了3條毛巾。謝天謝地,我總是自帶毛巾。按摩浴缸很棒,儘管我們打掃和消毒後,它還是很棒的。牀非常舒適。早餐很好。第二天早上10點開始的不斷敲擊,直到誰知道什麼時候(我們厭倦了它,我們開車到赫爾希中午左右的一天)。第一天下午4點,當我們第一次注意到6:30的砰砰聲時,我們去吃飯,因爲噪音有點大,晚上9:30左右回來。第二天(第二天)我們發現它重新開始時,它正在建造3個房間,他們正在鋪地板。

酒店衞生還可以、位置也不錯、價格也合適、挺滿意的！！！！！！！！！！！！！！！！！！！！！！！！！！