阿爾巴尼亞地拉那州設有停車場的酒店

Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.

飯店非常乾淨，我們的房間也很漂亮，可以欣賞地拉那的美景。不過，飯店離市中心不太近，所以你需要預訂計程車或開車前往。 工作人員非常友好，周圍也很安靜。

你好!我喜歡一切,但想投訴你的一個工人。他的名字叫Elsit Koraj。我的房間不是刷和牙膏。我在接待處詢問了這件事,然後Elsit Koraj說他會告訴工人提供給我。然後10分鐘後,他獨自來到我的房間,我想拿刷子,然後他說“我能進來嗎?”我以爲他想自己放。但他走進我的房間,環顧四周,然後問我是否可以坐,很奇怪。然後我要求離開我的房間,15分鐘後,他打電話給房間電話,告訴“我在健身房,我跑了,我可以在你的房間裏洗澡嗎?”我生氣了,告訴我我會向他投訴。那天不敢下去,因爲以爲只有他在接待,鎖了我的門。第二天我想投訴,讓他打電話給行政。然後他指責我允許他進入我的房間。這是什麼?這是什麼服務 ?當我問他的全名時,他回答說不需要抱怨,而且他有家人和孩子,我不在乎,你必須阻止別人女孩。我獨自一人年輕外國女孩並不意味着他可以和說出他想說的話。我付了什麼錢?我爲自己選擇了最好的酒店,付了什麼錢不是很少的錢?爲了騷擾?我太生氣了,會到處留下我的點評,會抱怨。你必須阻止別人離開他!當我要求邀請更高的級別的人時,他邀請了銷售總監。但他只是保護他的同事告訴他在那裏工作多久。他甚至沒有聽我。我在Instagram和tiktok上發帖,我有足夠的追隨者!如果你不對他採取行動。他還爲自己的行爲辯解說,他在檢查我是否是************,還指責我讓他進去!!!!真是丟人!!!

非常好的雙方入住,一切都很棒。全體員工非常好(對接待員的朋友特別註釋,她很小心照顧,在整個入住期間注意所有細節)  謝謝斯堪德貝格度假村

Lovely hotel clean room and warm welcome. Easily accessible as the bus from tirana stops right outside. Lovely breakfast only downside was breakfast didn't start until 8am so we were unable to eat before leaving for the airport

酒店地理位置特別好，樓下就是斯堪德培廣場，房間乾淨整潔舒適，早餐豐富，去機場的話，樓下沒多遠就有直達的大巴車，很滿意的一次入住體驗～

嗯，這家酒店是全新的，但位置很糟糕。它標榜是一家帶停車場的酒店，但實際上只有 2 個停車位，位於酒店前面一條狹窄的環形道路上。而且很難找。飯店是全新的，房間又漂亮又寬敞。樓下有一家酒吧和餐廳，我記得晚上 11 點關門。地點方面，步行到餐廳、幾家酒吧、商店和貨幣兌換處都很方便。但如果你有車，你肯定要付停車費，過夜停車費為每天 1500 列克等。飯店設施也不錯。夜間辦理入住手續的工作人員不是最樂於助人或熱情的，但早上和下午的女士們非常棒，非常熱情。他們很明智地幫我辦理了入住手續，哈哈。絕對是一家沒有停車位且很難找到的四星級飯店。但無論如何，這是一家不錯的酒店，值得推薦。

＞接待相當不專業有點粗魯 早餐很差 停車額外5歐元,我不知道 我不太喜歡,下次不建議

Apar**ent was clean and spacious, with all the amenities needed

I stayed here for 5 nights and I highly recommend this hotel. The location is convenient. Nice atmosphere with a beautiful rooftop terrace restaurant and a swimming pool. The terrace restaurant's food and desserts are top-notch. Lovely staff and very helpful ❤️ I’ll definitely choose this hotel again if I come back to Tirana 🇦🇱