發佈於2024年2月26日
匿名用戶
The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.
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每晚最低價格:AUD128
發佈於2024年5月30日
Satish Kumar
Breakfast is Hopeless, and show it as or make it look like free breakfast, asians cannot eat, the hotel is good, service is okay, location is amazing, i will recommend
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每晚最低價格:AUD320
發佈於2025年1月15日
訪客
Osh酒店有如此驚人的氛圍。當你進入大堂時,他們可愛的工作人員歡迎你喝歡迎飲料。入住非常順利,他們爲我的房間類別提供了選擇,位置很棒。從字面上看,步行即可到達當地的酒館,酒吧和餐館。奧什位於距圍城的10-15分鐘,這使得該地區很容易到達晚餐選擇和旅遊。在入住Osh酒店之前,我和旅行團一起在希爾頓住了四天。相比之下,雖然大多數遊客都住在希爾頓或凱悅酒店。我每次都會選擇入住Osh。主樓層和屋頂上美麗的游泳池。雖然沒有海灘通道,但我相信你可以簡單地預訂在Aqua Azul或Makani Luxury Wanderlust的海灘日之旅。在我入住期間,還安排了房間的按摩,這是在我回家之前的一個不錯的補充。我強烈推薦您體驗哥倫比亞的奧什。套房也可以揮霍一點,對待自己。
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每晚最低價格:AUD310
發佈於2025年5月25日
ShijielvxiangjiaEric
Casa Santa Clara:雅高旗下的索菲特傳奇。也是城裡三家奢牌和當中規模最大的。圖中是花園,也是住進來歷史遺跡裏,可以在葱鬱的熱帶植物掩映,和斑駁的立柱古牆邊吃早餐,很妙!我這次也很感謝網友的推薦,也是雅高會員,所以就選了它。服務是預想的熱情老練,而且它是我第一家遇到的歡迎禮品送—一大袋哥倫比亞咖啡粉的酒店!感覺很用心!另外,好多人在卡塔赫納結婚呀,在這家也遇到盛裝出席的家族 見最後一張圖 哈哈哈
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每晚最低價格:AUD520
發佈於2022年7月29日
訪客
食物還可以 就是酒店偏僻 如果游泳的地方有熱水提供就更好了 另外酒店電梯等的時間有點長 在酒店吃東西全部要服務費 要是不收就好了 哈哈哈哈哈哈哈
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每晚最低價格:AUD192
發佈於2025年6月23日
Weieieii
酒店整體很乾凈,房間很乾凈,酒店設施齊全,早餐很好吃。
酒店人員服務很好,地理位置很好,如果再去一次哥倫比亞,還會再住!
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每晚最低價格:AUD225
發佈於2024年1月24日|高級特大床房-禁煙
訪客整體來說很紮實,但有點簡陋。
房間裡沒有拖鞋、長袍或水。 感覺就像只有兩個電視遙控器和一個空的酒吧冰箱。 浴室設施也很基本。
位置去機場和其他地方都很方便,但酒店本身周圍不多。
早餐很美味,但場面很忙。 東西總是用完,煎蛋捲生產線很慢,桌子大多不乾淨,也沒有餐具。
這可能聽起來很糟糕,但還算令人滿意
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每晚最低價格:AUD145
發佈於2025年2月1日
CHILLING$
酒店不錯,房間很大,有海景陽台!這家酒店沒有私人海灘,所以任何人都可以在酒店前灘游泳,想去前灘拿座位和傘的時候要交COL PESO 30.000!在前面的海灘上有很多賣食物的賣家,每5分鐘就會有人來打擾你,這是唯一的問題!休息酒店很棒,特別是游泳池很棒!早餐足夠好!適合家人和朋友羣!
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每晚最低價格:AUD244
發佈於2022年11月4日
訪客
優秀的酒店和員工。全新的藝術作品和裝飾。景色和氛圍簡直美極了。我所知道的唯一一個問題是最後的1/2開車到酒店實際上是經過一些粗糙的未鋪路面的道路,如果你患有暈車的話,可能會使你的車生病。除了我說的那些話,如果你在卡塔赫納,一定要去放鬆一下,保持自然
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每晚最低價格:AUD791
發佈於2019年3月30日
王10年前第一次來CARTAGENA時就住的這家老5星酒店,印象非常好,尤其是對庭院式布局,游泳池和邊上的餐廳。
上午10點左右就到達了,從北京出發算已經經過了28小時飛行和轉機,實在疲倦的不想再等到下午3點入住(上的洲際就為了提前入住收了50美元),做好了加價提前入住的打算;前台說房間已經可以住了,並且同意把最後一天的早餐提前到當天,實在非常的難得,感謝! 前台,餐廳和各種服務都很周到,雖然房間顯得老點,還是覺得物超所值!
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每晚最低價格:AUD199