法國大東部大區設有停車場的酒店

AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

房間大，乾淨。設備齊全，廚房裡廚具齊全，GAS爐，在7樓頂層，有個大露台，可以露餐，看風景。位置在市中心，景點多在15分鐘步行範圍內，5分鐘步行可到大超市。房東很熱情，準時來接我們入住，有車庫。就是備用被子沒有多。

房間設施齊全，熱水壺、冰箱、微波爐、電磁爐、鍋碗餐具甚至洗潔精洗碗布都有。離景區步行都可到達，離火車站近，去斯特拉斯堡周邊景區坐火車方便。不過離長途汽車站稍微有點遠，但步行也可以到達。圖二、三，從斯特拉斯堡坐火車半小時到科爾馬。圖四、五，火車二十分鐘到斯特塔特站然後公交直達國王城堡。

酒店位置不錯，正對面就是一個大型的商場。步行到老城區也不遠，出行非常方便。 酒店裝修比較現代，乾淨整潔。 一樓有個小的洗衣房，2歐元前台可以買洗衣塊。 大堂有個乒乓球枱，還有個桌球。 建議住家庭房，兩張床很大，房間也相對大些。教堂景觀房，房間面積比較小，還有就是西曬，出太陽的時候房間非常熱。夜晚對面有個音樂酒吧，房間隔音一般有點吵。 公共停車場P2需要走路5分鐘，停了兩晚用了酒店的優惠券，收了32歐。

酒店位於蘭斯火車站旁邊,交通便利,但到達它比預期的更具挑戰性。你需要通過一個不容易找到的特定平台出口離開車站,因爲幾乎沒有路標。我們走錯了出口,這增加了我們步行到酒店15分鐘。 到達後,我們對接待感到非常驚訝,或者說,缺乏傳統的接待。它只包括一個帶有一台電腦的小咖啡桌,其中一名工作人員管理入住和退房,同時不斷來回跑來協助客人。最初,我認爲這只是一個二級車站,其他地方也有一個更正式的接待區,但事實並非如此。我不明白一個工作人員怎麼能用如此有限的資源來處理所有客人,特別是在繁忙時期,我懷疑在高峯時段很容易變得混亂。 房間本身很小,早餐不包括在房價中。然而,酒店有一個有趣的報價:如果我們在入住期間選擇不提供客房服務,他們提供了兩杯免費的香檳。我們對這種安排感到滿意,因爲我們通常更喜歡在短暫停留期間沒有人進入我們的房間。我們確實在晚餐後在酒吧享用了兩杯香檳,這是一個很好的接觸。 也就是說,沒有含早餐,該地區可能有更好的價值選擇。也值得注意的是,在酒店附近找到早餐的地方並不容易,步行5-minute範圍內的選擇有限。

連續住了幾晚，看着它的評分從3.9升到4。確實，公寓與一般酒店不同，當然4星際的德國城際酒店現在也不搞衞生了，價格還高，房間還小，所以衹要不是期望高的還是很接受的。

因為酒店位置好又有自己的停車場所以最後選擇了這家。 房間很很大很漂亮，大床很舒服，一卧室套房也很安靜。但是梳化床很單薄很軟就像是睡在一張鐵網上面。如果一家4口住梳化床很難睡，大人更是睡不了。

开在市中心的一家很新的酒店，去哪裡都很方便。整体装修很摩登，房间虽然不大，但用品的选材品质都特別好，特别是床具，是最近用得最舒服的一家，晚上睡得很好。 早餐是自助的，东西选择不算特別多但基本品类都涵盖，且口味做得很不錯。 服务很贴心友善。 性价比很高！

位置是主要漁獲物 - 7分鐘車程到機場,1分鐘步行到法國/瑞士邊境。巴士站就在酒店前面,電車站只有4分鐘路程。公寓還可以,只是基本。酒店有點舊,但維護得很好,但可以使用一些裝修,特別是地毯。當我走進房間時,我感覺到一種有趣的氣味(我認爲是地毯上的)。服務很棒,工作人員總是微笑着照顧你。有一個私人游泳池。房間裏有一個小廚房,裏面有一些必需品(冰箱,水壺,鍋,盤子,微波爐,餐具,感應和共用),雖然我沒有使用它們。房間很寬敞,但淋浴室很小。清潔可以做得更好-在地板上發現一些頭髮絲,椅子上灰塵/污漬,後門/陽台上的障礙物。喜歡主門總是鎖着,給你一個密碼從外面解鎖,感覺安全。前台24小時有人。物業正對面有餐廳,第一天晚上在那裏吃了晚飯,還不錯,價格合理。街下邊的咖啡館、商店、餐館步行約3/4分鐘。前台小姐姐協助我訂了出租車去機場。小廚房新手巾和海綿 總體來說還不錯,價格合理。

•鐵路:科爾馬爾車站(Gare de Colmar)連接斯特拉斯堡(30分鐘),巴塞爾(45分鐘),蘇黎世(2小時)和巴黎(TGV約2.5時間)。 •城市交通:老城區可以步行。還提供免費的電動小巴和觀光小火車 • Eguisheim 和 Riquewihr:阿爾薩斯葡萄酒路線沿線的圖畫書般的村莊。從科爾馬爾乘汽車或巴士15～ 20分鐘。