發佈於2024年6月24日
訪客
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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每晚最低價格:HK$953
發佈於2024年9月29日
Stacey
Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.
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每晚最低價格:HK$469
發佈於2025年8月26日
訪客
Overall our experience was about average, if not below. When we arrived to check-in about late afternoon, the English female staff at reception was either tired or just didn't like us, or probablyjustme as I'm Not English. She basically just checked us in and told us the basic information about where our room was, where the restaurant was and the meal times. No information was mentioned about the spa/pool amenities nor about the hotel wifi. We assumed that those information would be in our room but we didn't see it straight away. We had to come back down to ask for the password and had to inquire about booking our evening dinner as it wasn't provided upon check in. I felt discriminated because I wasn't ”white” but my partner was.
Next is about the staff at the bar. Again I felt discriminated because I stood in front of the bar to order some drinks. The English female staff already saw me but was too preoccupied texting on her mobile and instead of saying ”I will be with you in a moment” she just walked away and got another member of staff, a male one, to attend to me and my partner. My partner and I have never experienced this kind of treatment from all of the hotels that we've been in. I wouldn't be surprised if the English staff in your hotel treats their non-English colleagues the same way.
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每晚最低價格:HK$591
發佈於2025年12月29日
訪客
The hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
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每晚最低價格:HK$459
發佈於2024年10月10日
訪客一切都顯得有點隨意。位置不太好找(路標指示非常糟糕)。員工很友好,但能做的有限,房間好壞參半,從豪華到破舊都有。
這裡很受旅遊團歡迎,所以早餐總是人滿為患(我這次入住時,連椅子、盤子和刀叉都沒有)。
如果能訂到合適的價格,那還不錯,但就美居品牌而言,這裡遠非最佳之選。
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每晚最低價格:HK$631
發佈於2024年11月28日
Yuan
第二天早上需要參加伯明翰商業公園的會議,我來入住,民宿在Coleshill邊上,住的還可以,差不多還可以。我不會再反對呆在那裏了,但沒有什麼特別的吸引我回來。
加:詹姆斯ware等我到的時候給我看鑰匙和房間,他還接了我的第二天早上的訂單,房間大小合適,房間有很多燈,牀還可以,有現場停車位。早餐已經準備好了,當我走到餐廳。
減:在148英鎊附近,這當然不是物有所值。設施有點基本,儘管足夠(茶/咖啡/水壺/餅乾和吹風機)。有一個瓶子用於頭髮/身體洗,浴室裏有一個小肥皂。浴室大小適合一個人。水溫帶在節目中略有變化,但可行。
我的房間在2樓,樓梯狹窄陡峭。對我來說,這還可以,因爲我旅行很輕。但是對於有大行李或行動限制的人來說,這將是很棘手的。
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每晚最低價格:HK$781
發佈於2026年6月9日
匿名用戶伍德蘭格蘭格的美好生活
我們在伍德蘭格蘭格里度過一次非常棒的旅館,很棒的推酒店!酒店位於寧靜的地區,不過離萊明頓酒店的中心只有10分鐘車程。這座設施本身很受維護,蓋了16公的寬的公園,請到舒適的散步。
全體員工熱情和幫助,使我們的入住更加快。我們的房間是現代化的,空間寬,無干淨。
酒店提供優秀的設施,包括一個裝備良好的健身房、一個遊戲室裏的比爾特桌和一個商業中心。一個大的增點是寬的,免費停車場直接在現場。別忘了,快可靠的WLAN。
我們一定會回來 讓所有人都心情最熱烈
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每晚最低價格:HK$561
發佈於2026年8月19日|高級雙人間 - 帶連接浴室
訪客Everything we needed and exceeded our expectations. A very peaceful setting to enjoy a special time.
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每晚最低價格:HK$349
發佈於2023年10月11日
訪客
房間乾淨整潔,床品質量一般,可以接受;酒店衹有洗頭膏、沒有護髮素,洗頭髮不順滑;床特別窄,忘了量尺寸,估計衹有60cm寬;同一個停車場院裏有waitrose超市,價格比TESCO貴;有肯德基、漢堡王,價格都不便宜;房間不像英國其它連鎖酒店的房間那麼小,但桌、架、掛鈎等設定少,箱籠衹能堆地上。無早餐房間,不知早餐如何!我們的房間窗子關不嚴、有縫;房間內電暖器已經可以用了。安妮海瑟薇農舍 後住此,第二天chatsworth house(柴茨沃斯莊園 也是拍攝傲慢與偏見的達西莊園)
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每晚最低價格:HK$315
發佈於2025年4月10日
訪客
可愛的房間和浴室真的很好,淋浴和浴缸都散步,牀下的燈光在晚上去廁所時亮起,這在陌生的地方很有幫助。含早餐
陽台是私人的,景色令人驚歎。吃了鴨和天鵝食物,鴨子和魚從任何地方都可愛地觀看Deb
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每晚最低價格:HK$706