我在克拉克貝斯特韋斯特優質酒店 (BEST WESTERN PLUS Clark) 度過了愉快的時光。飯店擁有現代化的內部裝潢、乾淨寬敞的客房,整體維護良好,物超所值。床很舒服,浴室水壓強勁,盥洗用品齊全。
飯店位置便利,靠近克拉克國際機場、克拉克SM購物中心以及眾多餐廳和商店。儘管位於繁華地段,房間卻很安靜,讓您享受寧靜的住宿體驗。
工作人員彬彬有禮,樂於助人,尤其是前台和餐廳的工作人員。我很喜歡飯店的每日自助早餐,提供豐富的菲律賓和西式菜餚,不過在尖峰時段,食物的補充速度可能會更快。
泳池和健身房是額外的福利,但對於人數較多的人來說略小。飯店的無線網路整體穩定,但在某些區域訊號略差。
我會推薦這家飯店嗎?我會推薦,尤其是對於尋求克拉克附近舒適便捷的商務旅客或家庭旅客。
飯店位於大型購物中心 SM City Clark 的後面。地理位置便利,附近有各大購物中心和餐廳。房間很乾淨,浴室是亞洲最乾淨的。毛巾很乾淨,每天還會提供 2 瓶水。
工作人員非常樂於助人,可以滿足我們的交通、早餐包、微波爐加熱食物以及熱水和冰塊的要求。
我還會去購物中心晨跑。外面道路多處翻覆,裡面卻很安全。
網站上說有洗衣機房,但沒有,只提供收費的洗衣服務。
最重要的是,SM City 是一個安全的地方,所以我推薦它!
訪訪客I chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.