I really recommend this hotel!! Not biased they are so accomodating!! All staffs from reception, concierge ALL!! They are very helpful! And they are all very kind and cheerful!! I love their friendly approach! Plus the hotel itself is clean with good ambiance. The service and the rooms are aesthetic!!! Over all I love itt!!! ❤️
訪訪客Initially i got surprised after Booking hotel informed me that they couldn’t find my booking and advised me to contact with service provider. I called Trip.com Saudi Arabia contact number they supported within 30 minutes.Not only provided me new hotel confirmation number but also sent confirmation email as well.When I called with new confirmation number it was okay and I reached and faced no issues.It was great experience with Trip.com to book Such a nice property in very reasonable price and no hidden charges.Finally we enjoyed it.
訪訪客The hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.