Arrived late at night & was greeted pleasantly.
Walked into my room & very basic, but that’s fine for what I paid. However as I was trying to sleep, all I could hear from the person next door in the bath & noises weren’t very pleasant. After failing to sleep, I then ordered a taxi to stay with a friend locally.
When I handed the keys back, the staff asked me why I was leaving in the early hours & I explained my experience & said that they would contact me re a potential refund, but still haven’t heard from them to date.
I wouldn’t fault cleansers or reception staff but my room needs a much needed upgrade & would recommend management to spend a night in a room, so they can experience it for themselves & realise that they are loosing business due to its present state.