I stayed at Hyatt Centric Kathmandu and was pleasantly surprised — the room was actually better than in the photos! Spacious, clean, and beautifully designed, with stunning views of the mountains, the city, and even the Monkey Temple. Definitely a highlight of the stay.
The rooftop pool was decent, not too crowded and with a nice ambiance. I also ordered room service once — the food was just okay, and the breakfast was a bit underwhelming, especially for a Hyatt. The selection was quite limited for this brand's usual standard.
One downside was my arrival experience. I came down from a taxi and noticed there were no bellboys or concierge staff outside to help with my luggage — maybe due to a staff shortage? Only once I approached the lobby did a staff member assist me and take my bags to the room. Thankfully, check-in itself was smooth and fast, and I appreciated being allowed to enter my room before the standard 2 PM check-in time. The welcome drink was also a nice touch.
All in all, the room and view were excellent — probably the best part of this Hyatt. Just a bit more attention to guest arrival and food variety would make the experience even better.
訪訪客We had booked three nights but could only arrive on the third night. I knew I would lose the cost of the first two nights but when it came to check out, I was asked to pay for the three nights, despite having already paid through Trip.com. Fortunately, I had a Nepali friend come to collect us and he spoke with their head office. If he had not been there it would have been very difficult, despite showing the money taken from my bank. This was the second time for this to happen in Nepal when booking through Trip; already paid but being asked to pay again.. Our room had no wi-fi, no hot water and only one seat to sit on outside. The place looked in poor condition, so we were not sorry to only spend one night there.
JJGSReceptionist was very friendly and helpful. The cafe is excellent and offers a very delicious breakfast. Location is also very good. Room is a bit old and furniture are not very nice. I would recommend the management to renovate room 36. 😉