英國沃里克郡設有泳池的酒店

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

服務非常周到。房間很漂亮。地理位置優越，靠近斯特拉特福德和華威，您可以花一天時間遊覽這兩個地方。設施使用也很方便。非常樂意向別人推薦這家飯店。

我在這裏度過了一個絕對愉快的住宿。房間一塵不染,房間裏提供咖啡機,浴袍,房間拖鞋,吹風機。有基本的洗浴用品,你可以要求洗漱用具或剃鬚用具。 客房內用餐菜單價格很好,但不是一整天,所以請與前台覈實。 酒店周圍有很多事情要做,也有充足的停車場。 室內泳池加熱,可使用到8PM,早餐從7-10AM開始,很可愛的傳播。

房間在頂樓，是典型的英式閣樓改造的，視野很受限，除此之外都還OK，尤其是餐廳的服務很棒，早上因為趕時間，餐廳的女士幫我臨時準備些食物，很棒，感謝

不錯的酒店,但是空調在早上工作正常,所以在晚上我們不得不打開窗戶。睡眠不合適,因爲房間在一樓。那天晚上我們沒有問酒店,因爲我們認爲它通常在英國。

這家酒店是我們在英國最受長者家喜歡的，因為“像個真正的酒店”。樓層不高，也就三層左右，服務設施齊全，主要是白人入住。自助早餐很豐盛，受到酒店位於莎士比亞故鄉Stratford，小鎮非常寧靜美麗，一條Avon河穿越其間。人傑地靈不過如此！

Everything is so pleasant. The room is clean. Hot water and water pressure are excellent. I wish I spent longer time here.

令人愉快的酒店,有親切周到的工作人員。對我們來說,這有點驚喜,因爲我們只是在長途旅行中尋找中途停留。我們一定會回來的。

酒店地點很好是在郊區的一個高爾夫球場,離公路都很近但是必須要開車。唯一可以投訴的地方就是早餐真的做得很爛別的都挺好的