Al formar parte de la cadena de Hoteles Taj, el desayuno era bastante completo y bueno.
Tuvimos un problema con la reserva pero el gerente muy atento y preocupado por la situación ayudó a solventarlo rápidamente. Habitación podría mejorar, algo obsoleta.
Gracias,
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
訪訪客Hotel used to be good back then. But recently it has become rundown. Many broken items in room especially the toilet looks old. There was no minibar. Service can be improved. Since the price was high, expecting a much better experience. Hope a renovation would be done in order to maintain its brand.
HHighland NomnomWe felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy.
Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.
Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.
The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!