美國緬因州設有泳池的酒店

We just came back from our 4 nights stay. The Inn looked clean and offered a good breakfast, although in a different building. That is pretty much it. Our stay was not the most pleasant though. We booked a room for 3 people (we were traveling with our teenage kid) and at the time of booking I specified that I needed a room large enough for three people and an additional bed for our son. I called the Inn twice in the week prior to our arrival to make sure we had the room we needed and to let them know that we were arriving late in the evening. We arrived on Thursday night at 9 pm to find out that the room we were given was incredibly small and there was no place for an additional bed. The receptionist, a foreign student, called the manager who told her to add a cot to the already small room. We asked for another room and we were offered a room on the third story that was identical to the one we were given but with an awful smell and we declined it. The receptionist told us to either take the room we were assigned or leave. Little caveat, we had already prepaid a non refundable rate and at this time of the year there are no rooms available on Old Orchard Beach without a reservation. The receptionist did not seem to understand the conundrum of the prepaid non refundable stay and did not want to call the manager a second time to try to help us out. We did not want to lose the money we had already disbursed for our vacation so we had no choice but to take the room we were given, move the furniture around to fit a cot bed between our bed and a bureau (which then we could not use because his bed was right against the drawers). Every night we had to move all the luggage against the door to have enough space for the three of us to get to the tiniest bathroom you can think of (a closet repurposed as a bathroom). I do not understand why they accepted the reservation and ended up messing up with our vacation. They could have rejected the reservation saying that they did not have a room for us and I would have booked a room somewhere else. This small room could have worked for a couple but did not work for a family. The room service is offered every other day which meant leaving wet towels from 3 people's showers on the bathroom for an entire day. On one day, I asked for a garbage bag and put the wet towels outside the floor for someone to pick up. Same for the garbage. They sat there in the hallway until the next day. How do they expect people to shower every day, without a change of towels, especially after spending a day at the beach? There are a lot of things that could have been done better. We have been at OOB several times and other motels offer a much better service. I think there is a lot of potential but they need better management. Will not stay there again.

The stay itself served its purpose ,but: Door between adjoining room would not lock took three people to lock it Direct Tv only worked sometimes kept rebooting then finally no signal had to get another remote from front desk still did not work gave up No tongs for buffet when told front desk they argued there was we showed him that there where not any for the two food warmers and he goes over to the bread and says yes here is one When we tell him that is unsanitary he finally admits they broke a day or so again and they have not replaced them The public restroom on the first floor at 6 30 am the men's room had no toilet paper or towels and ladies room was locked with no one using it feels like they where just waiting for housekeeping to do it but remember continental breakfast was being served The front desk personal where dismissive and to check out sign said to jut put key cards on counter there where already half dozen pretty lazy and unprofessional when asked for receipt told they cant print one because booked thru third party out but did not offer the other ways that he could give me a receipt, reprinting check-in and marking paid or giving me itemized bill for room for the stay the front desk clerk was either unknowledgeable or lazy

很乾淨,樂於助人的員工。如果我可以建議什麼,他們會在被問及寵物友好時解釋,他們不允許寵物在你不在的時候呆在房間裏,如果你離開房間,要收取250美元的罰款。我們感到困惑,因爲在我們住的其他酒店,我們被允許離開狗。這使得當你到達地點時相當困難,你離你的房子一個半小時,你現在必須找到一個保姆或狗日託,而你走出酒店房間給我它失敗了,因爲我知道我他們會把他們留在家裏的保姆,或者他們澄清他們在諸如“你在這裏有一隻狗,只要他保持安靜,就可以”這樣的問題上的立場。

我們在埃爾斯沃思/酒吧港漢普頓酒店度過了美好的時光!酒店一塵不染,我們的房間舒適安靜,工作人員讓我們從到達的那一刻起就感到歡迎。 免費早餐非常棒,有很多選擇可以開始一天,位置非常適合探索埃爾茲沃思,阿卡迪亞國家公園和酒吧港。每天晚上回來後,在一天的觀光後,回到一個乾淨、放鬆的房間,這是很好的。 我們特別讚賞友好的服務以及酒店維護得很好。如果您在訪問緬因州東區時尋找舒適方便的住宿地點,我們強烈推薦埃爾斯沃思/巴爾港漢普頓酒店。我們一定會再次入住這裏!

Breakfast was great. We had a little maintenance issue with the room but the maintenance staff came right up to resolve our issue. Front desk girl was very professional and courteous. She was on the phone with what sounded like a previous guest who was clearly complaining about something regarding the sales tax and a reservation with the previous private owner prior to Quality Inn taking over. She handled herself very well, calm professional and respectful even though the person on the other end of the line was not reciprocating those same qualities. She got off the phone and helped me with a great smile and very attentive to my questions. Great job!!

Hat alles gepasst. Liegt nicht schön aber praktisch: nahe Schnellstraße und viele Einkaufsmöglichkeiten nebenan. Zimmer war gut, Frühstück nichts besonderes. Bad relativ klein, Waschbecken im Schlafzimmer

This one has seen better days. A lot of maintenance issues that had gone unreported for a long time. Shower/bathtub would not drain at all. Washbasin was very slow. AC filter was in need of a good cleaning. A side door is supposed to be locked from the inside but stayed open and unsecured all night. This was just as expensive as a really well maintained Hilton Garden Inn hotel in Freeport. Your dog is welcome but it will cost you a 15$ fee. The breakfast was good and had options for a take out box. Location seemed very odd, and seems far from Bangor proper.

我們有一個夢幻般的住宿,對體驗非常滿意。房間乾淨舒適,設施真的與衆不同。我們喜歡在熱水浴缸裏放鬆身心,早餐新鮮且準備充分,有很多選擇。其中一個亮點是附屬的餐廳 - 絕對驚人的食物和服務!我一定會再次入住這裏,並向任何尋求舒適和愉快的住宿的人推薦。

房間很好,就像他們的佈局。有交流電和加熱器,以滿足您的喜好。工作人員很友好,樂於助人。游泳池還可以。但是我們沒有在裏面游泳。最深的一面是9英尺深。我們去看音樂會,知道他們是提供音樂會的車的地方之一,但是隻有有限的景點,所以我們沒有使用這項服務。附設的酒吧/餐廳大小合適,在列出的日期提供一些現場娛樂。

Very pleased. A little annoyed your not allowed to go to your room to eat your breakfast in private, rules to eat in the dining room first thing in the morning with strangers, very uncomfortable.