깨끗한 시설에 청소 서비스도 정말 훌륭했습니다.
다만 프론트 데스크의 직원들이 불친절하다는 인상을 받았습니다.
타올을 요청했을 때도 체크아웃을 할 때도, 손님을 쳐다보지 않고 컴퓨터 모니터를 보면서 대답하는건 제가 동양인이라
그랬을까요? 비싼 숙박비를 지불하고도 무시당하는 기분이 들었어요.
This was the third stay over a 10 year time span. Every stay the hotel has been friendly, and clean. This time was no different. However, to my surprise there was an added parking fee of $29 per night. This caught me as odd since our previous stays had not charged for this convenience. Going from free to $29 seemed rather obnoxious. The person at checkin pointed out the small print in the reservation that stated the upcharge for parking. I have to admit I didn’t even look for that as I hadn’t been charged for parking the previous stays. Lesson learned.
KKatherineThe Sandcastle overall was a great place to stay and we may return again in the future. I was very frustrated however that there was zero advisory that the Sandcastle was under construction. We arrived around 3:30pm on Saturday and it was very noisy in our room until about 7pm. After driving to the coast we had wanted to take a nap before dinner but that was not possible. With having higher rates on the weekends, I am very disappointed that they don't wait until during the week to do construction. We paid over $200 a night, where as during the week there are rates as low as $90. Other than the construction, our room was very nice. We enjoyed the ocean front view and fireplace in our room.
VVictoria PunzalanStayed overnight to finally see the Oregon caves. It was the perfect stop from Sacramento. Th lobby was clean and staff was welcoming.
We arrived past 8 pm and was happy that they had hot water for tea and regular and decaffeinated coffee around the clock.
I can’t say anything about breakfast since we slept through it.
Our room was surprisingly spacious, linens were nice and clean. The room had a TV, refrigerator, microwave, coffee maker and a safe.
There were face, hand and bath towels as well as shampoo, conditioner, lotion, shower gel and hand soap.
Definitely one I will go back to should I need to stay overnight in the area.
訪訪客This was the third stay over a 10 year time span. Every stay the hotel has been friendly, and clean. This time was no different. However, to my surprise there was an added parking fee of $29 per night. This caught me as odd since our previous stays had not charged for this convenience. Going from free to $29 seemed rather obnoxious. The person at checkin pointed out the small print in the reservation that stated the upcharge for parking. I have to admit I didn’t even look for that as I hadn’t been charged for parking the previous stays. Lesson learned.
訪訪客The doors of other rooms closing are very loud. Although the windows look like they can open they have them glued/shut. I prefer fresh air if possible when weather permits.