訪訪客Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
Ttfat_dzaimn nên để ý kĩ đặt phòng, mình đặt phòng nhưng đến lễ tân không tìm được đặt phòng, họ bảo ở đây chủ căn hộ cho thuê rất nhiều chứ không phải của khách sạn, nhưng họ lại để sdt của khách sạn, làm mình và gđ loay hoay gọi cho trip quốc tế tận 1h sáng mới được nhận phòng.
DDmitrii19Плюсы: отель с шикарной территорией (павлинов штук 30 увидели), вкусным и богатым завтраком, на берегу красивейшего озера, катание на лодках. Минусов больше: основной корпус и номера в монументальных уставших зданиях, которые требуют большего ухода; в лобби женский туалет не смывал; если вы без машины - неудобно, далеко от всего; при заселении возник вопрос с кроватями: забронирован семейный номер 2 взр + 2 реб, оказалось, что кроватей только для троих; за дополнительную плату бросили матрас на пол для 4-го; в номере очень сыро и холодно, поэтому в комнатах и в ванной стоят переносные электрические камины, один из них ночью загорелся, сильно испугались, самостоятельно тушили, пожарная сигнализация НЕ сработала; не получили за эту ситуацию ничего, даже извините никто не сказал.. могли бы номер дать большой хороший, а отель был заполнен на 30%; шли ночью со спящими детьми после пожара нас переселили в такой же номер с матрасом на полу и электрическим камином, розетка и крышка у которого была уже расплавлена до нас! Перекошенный настольный теннис, бильярд/пул без освещения, сорванные шторы в детской зоне, неработающий бар - остатки былой роскоши! Печальное и грустное послевкусие…