“Double Reward” Campaign – Terms and Conditions
Campaign Name: Double Reward

1. Trip.com is not responsible for flight booking failures, airline cancellations, delays, schedule changes, or any other airline-related issues. Users should contact the airline directly.
   
2. Any issues related to Frequent Flyer Programs (e.g., mile accrual timing, failure to credit, mile validity) shall be governed by the airline’s official rules and website. Trip.com only facilitates FFP binding and assumes no liability.
   
3. Trip.com reserves the right to modify, suspend, or terminate the campaign at any time without prior notice.
   
4. In the event of system, network, airline, or force majeure issues preventing normal operation, Trip.com shall not be liable.
   
5. All rewards are subject to final system verification. Trip.com reserves the final right of interpretation.
   
6. Campaign details and eligible products may be updated without notice. Trip.com reserves the right to adjust, interpret, or cancel participation at any time within the limits permitted by law, including disqualification for non-compliance with these Terms and Conditions.
   
7. To the fullest extent permitted by law, Trip.com, its affiliates, subsidiaries, agents, and related entities shall not be liable for any special, incidental, consequential, indirect, punitive, or exemplary damages (including loss of use, data, business, profits, opportunities, economic loss, personal injury (including death), property damage, or any other loss) arising from or in connection with this campaign, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if Trip.com was advised of the possibility of such damages. Trip.com shall not be liable for any loss caused by war, riot, strike, industrial action, fire, flood, drought, typhoon, epidemic, pandemic, power outage, government action, cyber attack, technical or system failure, or any event beyond Trip.com’s control. Trip.com shall not be responsible for any loss due to flight cancellation, delay, or other causes not attributable to Trip.com.
   
8. By participating, you consent to and authorize Trip.com to use and process your Trip.com account information solely for the purposes of this campaign. We respect your privacy; for details on how we collect, use, store, and protect your personal data, please refer to our Privacy Policy. All personal data submitted in connection with this campaign will be processed in accordance with these Terms and Conditions and the Trip.com Privacy Policy at https://pages.trip.com/service-guideline/privacy-policy-zh-hk.html.
   
9. These Terms and Conditions are governed by the laws of the Republic of Singapore (excluding conflict of laws principles). Any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Singapore.
   
10. If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable under any applicable law, such provision shall be severed, and the remaining provisions shall remain in full force and effect.
    
11. Promotional products are limited in quantity on the campaign platform and may sell out at any time without notice.
    
12. Service hours for hotels, flights, or attractions may change. In such cases, Trip.com’s customer service team will contact you.
    
13. Users should carefully consider potential travel risks (e.g., entry/exit restrictions due to pandemics) and are advised to purchase travel insurance for personal safety and property protection where necessary.
    
14. Personal Data: Personal data provided during this campaign will be processed only in accordance with the Trip.com Privacy Policy: https://hk.trip.com/contents/service-guideline/privacy-policy.html?locale=en_hk.
    
15. Liability Limitation: To the fullest extent permitted by law, Trip.com shall not be liable for any loss, damage, cost, expense, or claim arising from or in connection with this campaign, whether in contract, tort (including negligence), breach of statutory duty, or otherwise.
    
16. Trip.com reserves the final right of interpretation and may revise, amend, supplement, suspend, or terminate this campaign at any time.
    
17. Prohibited Conduct: Users may not use multiple email addresses, identities, or devices to circumvent rules. If participation involves suspected fraud, illegal means, bot bookings, or unlawful/breaching conduct, Trip.com reserves the right to cancel rewards, disqualify participants, and take legal action.
    
18. Governing Law and Jurisdiction: This campaign is governed by Singapore law. Any dispute shall be subject to the exclusive jurisdiction of Singapore courts. Participation constitutes acceptance of these Terms and Conditions.
    
19. Enquiries
    For questions, contact Trip.com Customer Service (24/7) or submit an enquiry via the App.
    
20. Governing Law
    These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
    
21. Language
    In case of discrepancy between English and Chinese versions, the Chinese version prevails.