英國沃里克郡設有SPA的酒店

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Overall our experience was about average, if not below. When we arrived to check-in about late afternoon, the English female staff at reception was either tired or just didn't like us, or probablyjustme as I'm Not English. She basically just checked us in and told us the basic information about where our room was, where the restaurant was and the meal times. No information was mentioned about the spa/pool amenities nor about the hotel wifi. We assumed that those information would be in our room but we didn't see it straight away. We had to come back down to ask for the password and had to inquire about booking our evening dinner as it wasn't provided upon check in. I felt discriminated because I wasn't ”white” but my partner was. Next is about the staff at the bar. Again I felt discriminated because I stood in front of the bar to order some drinks. The English female staff already saw me but was too preoccupied texting on her mobile and instead of saying ”I will be with you in a moment” she just walked away and got another member of staff, a male one, to attend to me and my partner. My partner and I have never experienced this kind of treatment from all of the hotels that we've been in. I wouldn't be surprised if the English staff in your hotel treats their non-English colleagues the same way.

我們第二次返回阿登森林(所有權變更後第1次)。它仍然是一家非常好的酒店,擁有適當的高級客房,可愛的環境和高質量的食物和飲料選擇。 我想說,5月底熱浪的樓上的房間在晚上甚至開着窗戶和提供的風扇,晚上都很暖和,我們在住宿結束時將這一點反饋給了酒店工作人員。游泳池和冷水淋浴可以減輕這一點。 我們仍然非常喜歡我們的住宿,即使一個人不打高爾夫球,它也是一個很好的基地,在全國選舉委員會的活動。

位置優越,場地優美停車很難找到。  房間乾淨整潔,牀挺不錯的,天氣很暖和,房間裏雖然有風扇,熱氣窒息,好熱!所謂的“空調”沒用!  室內游泳池大小不錯,但大樓裏太熱了,呼吸困難!!(打開門讓氧氣進來!) 晚餐很好,第二天早上的早餐也很好。  對於平庸的住宿來說,相當昂貴。  可愛的工作人員貫穿。

多麼美妙的地方,英國鄉村別墅度假所需的一切。工作人員在董事會中都很棒,食物很棒,套房舒適而設備齊全。 我只會補充一點,對於這種口徑的酒店,我希望有一個設備齊全的健身房,但它並沒有帶走偉大的旅行,

酒店地點很好是在郊區的一個高爾夫球場,離公路都很近但是必須要開車。唯一可以投訴的地方就是早餐真的做得很爛別的都挺好的