意大利托斯卡納大區設有SPA的酒店

We stayed at Agriturismo Podere l’Aione during our Tuscany road trip, and overall it was a pleasant stay with warm hospitality, but there is one important point future guests should know. First, the positives. The property itself is very charming and peaceful, surrounded by beautiful Tuscan countryside. The compound is spacious and relaxing, and the small cottage-style rooms feel cosy and private. The rooms appear fairly new (the property is only about four years old) and have modern amenities with a proper heating system, which made the stay comfortable. Parking inside the compound is also very convenient and safe. The hospitality was excellent. The owner’s daughter who welcomed us was very friendly, helpful and lovely. The lady attending breakfast was also incredibly warm and attentive, making the morning experience very pleasant. The people running the place truly make guests feel welcome. However, the main reason for our feedback is that the first photo shown in the listing does not appear to be this property. The image appears twice in the listing and shows a much larger estate with a very big swimming pool and a different compound layout. We booked the stay thinking it was that beautiful estate shown in the photos and were excited to experience that setting. When we arrived, we realised the accommodation is actually a smaller white cottage-style agriturismo, which is still beautiful, but quite different from the property shown in the first images. The one I uploaded the first two picture does not belong to this property. We were quite disappointed. Some more, it is the first image listed in this property, so we thought it is but if not. Because of this, it felt a little misleading at first as we kept wondering where that particular property in the photos was. In terms of pricing, similar agriturismo stays in this region with comparable cottage-style rooms can often be found for around SGD150 per night. However, we paid over SGD250+ which is roughly about 40% higher, because we believed we were booking the property shown in the main photo with the large swimming pool and grand compound. To be clear, the place itself is lovely, cosy, peaceful and well maintained, and the hospitality is wonderful. Our only suggestion would be for the management to update the listing photos so they accurately represent the actual property, which will help future guests have the right expectations. A small note for guests with mobility concerns: since the compound is quite spread out, you may need to walk a short distance and take a few steps to reach some of the cottages. Overall, it is still a charming countryside stay with very kind hosts, but the listing photos should better reflect the actual property

這家酒店房間非常漂亮乾淨！提供了很多一次性用品，包括一次性拖鞋和身體乳，在歐洲酒店裡十分罕見，我們住的房間有個小陽台，望出去很漂亮，能看到樓下的泳池跟周圍的樹林。 早餐雖然不太符合我的口味，但是品類很豐富，甚至有帶蜂巢的蜂蜜。 前台可以幫忙免費寄存行李。 酒店有可以免費借用的長柄傘，當天剛好下雨了所以這點非常人性化。 唯一能算上缺點的就是這樣雖然直線距離上離佛羅倫薩車站很近，但是實際從車站出來到酒店還是需要走比較長一段路，而且佛羅倫薩那個車站出站要下一段樓梯，帶着大件行李真的很不方便，帶着大件行李走到酒店這段路就顯得更漫長了，特別是還有分叉口，信號不好的時候地圖顯示不清楚很容易走錯路。 但還是非常推薦，這家酒店內部環境維護的很好，前台接待很有耐心跟禮貌。還有機會去佛羅倫薩會繼續選擇這家酒店，這價格真的很良心了

Title: Disappointing Experience That Didn’t Match the Photos I booked a Premium room specifically because the listing photos showed blue-sky views and a golden dome. However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space. When I raised this with the hotel, I was told I hadn’t booked a “Premium room with view.” At the time of booking, my only options were: a cheaper “Deluxe,” a more expensive “Premium,” and a “Suite.” As a guest, I relied on the photos shown for the Premium category, which all featured a view. The mismatch felt misleading. I asked about changing rooms, but was told the hotel was fully booked and that they had already given me a “larger” room of 20 m². The stated size range for the Premium room is 18–23 m², so this didn’t resolve the core issue—the lack of the view shown in the photos. After persistent requests, I was offered a second-floor room in another building without an elevator. That room had a larger bathroom but a smaller bedroom, and the window opened directly onto exhaust vents. It wasn’t a viable alternative. Overall, this was a disappointing experience for a five-star property. While staff were polite in manner, the room assignment and photo discrepancy felt misleading, and there was no practical solution offered despite the hotel being aware of the issue. To add to the frustration, I later noticed my luggage had been dented. In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e.g., “with view” vs. “no view”) led to unmet expectations. I hope the hotel updates its listings to accurately reflect room types and views so future guests can book with confidence.

很棒的酒店。地理位置優越,可到達大多數景點。愉快的入住,可以聲明所有工作人員都非常友好和樂於助人。提供的令人驚歎的房間(免費升級)。小廚房,帶休息區,大臥室,舒適的牀和枕頭。大浴室,帶大型水療浴缸。我強烈推薦入住這家酒店。

整體非常棒、地點無敵，唯獨隔音和走廊設計需要留意 這次蜜月旅行在佛羅倫斯的 Rivoli Boutique Hotel 住得非常開心！首先必須讚炸他們的服務，員工非常有笑容而且很有禮貌，只要有需求都很樂意幫忙。最驚喜的是，酒店知道我們是來度蜜月的，竟然貼心地幫我們免費升級到了豪華客房，這點真的加爆分！ 酒店的地理位置也是10分優越，從火車站走路過來不用10分鐘，對於我們這種推著大行李的人來說，路程短又平坦，真的省了很多力氣。酒店所在的街道入夜後治安很好，走起來很安心，而且樓下周邊就有好多間不同風格的餐廳，找吃的完全不用煩惱。早餐的表現也算不錯，房間和公共空間都打掃得超級乾淨，裝修感覺也很新淨。 不過，有幾個美中不足、需要改善的小地方想提一下。我們這次住在2樓，雖然有升降機，但電梯的按鈕好像不是很靈活，有時候等很久都沒反應，甚至會直接跳過我們那一層。另外，出電梯後的走廊通道比較窄，而且到某些房間竟然還需要上落兩級樓梯，如果行李很重的話，搬運時會有點狼狽。 最讓我們困擾的其實是房間的隔音，真的超級差。房間門鎖開關時會發出很大聲的電子音，加上可能防震沒做好，只要隔壁關門，我們房間就會有很大的震動和聲響。我們試過早上7點就被隔壁開關門的聲音吵醒。而且房間之間的隔牆似乎蠻薄的，隔壁講話或移動物品的聲音都聽得很清楚。 除去隔音和行李動線這兩個缺點，這間酒店的服務、乾淨度和地點真的沒話說，如果對聲音不敏感的人，這裡絕對是個完美的住宿選擇！

地理位置很好，周邊景點步行都很方便，晚上比較安靜完全不影響睡眠。停車場就在酒店邊上，由於國外信號弱，導航系統會比實際駕車的速度慢，且市區內道路狹窄，自駕導航要慢一些開，否則很容易在酒店周邊兜圈子

房間比較簡陋，訂的單人間床衹有80公分，跟國內漢庭快捷酒店類似，不過挺安靜，有個小陽台，空調暖氣太乾了又沒得調，晚上喉嚨幹得難受起來找水喝，廁所抽風機聲音很大衹好關了，這個標準收費要一千多就真的很貴，還不含早餐，沒辦法在佛羅倫薩景區附近都挺貴的消費，離景點坐車20分鐘，，走路35分鐘左右，一般還是建議住在百花大教堂近一點好，省時間價格不是差太多，但要留意有些民宿是沒有電梯的，行李多就很累了，這家有電梯的

我們在這裡住了一晚，包含早餐。房間非常寬敞，非常漂亮，雖然靠近馬路，卻很安靜。建築規模宏大，潛力大，但或許還沒完全開發出來。溫泉池很棒；可惜的是，戶外泳池水溫有點高，所以無法使用。我們很享受放鬆按摩，手法非常棒！我們在餐廳享用了晚餐，菜餚美味且種類豐富。早餐也很令人滿意。所有員工都很年輕，也很有才華。唯一的不足是入住時間是下午3點，所以如果您早上到達，則需要額外付費才能使用水療中心。或許應該在網站上更透明地說明這一點。總而言之，這是一次很棒的體驗。

酒店很好,整潔,正如您對五星級酒店的期望。早餐很棒,工作人員樂於助人。我發現奇怪的是,您必須支付使用spa(使用桑拿等)的費用,週五價格高達70歐元。我的牀墊被折斷的彈簧壞了,一側幾乎塌了。浴室的門很破,有碎片脫落。誠然,在拆開我們的東西,深夜注意到牀墊的狀態後,我無法費心抱怨,並讓我的房間換了。而且停車每晚18歐元,我沒有注意到他們網站或Trip.com的任何提及。當我在退房前提到牀墊時,他們向我收取了2,而不是3。說實話,主管必須在某種程度上檢查牀的狀況。屋頂的游泳池很小,不值得打擾,除非想坐在它旁邊曬太陽。我沒有注意到游泳池有任何飲料或食物。我給服務一個四星級,只是因爲我們要求房間有幾件沒有發生的東西。

È il terzo anno consecutivo che veniamo qui a passare un weekend di coppia e, come al solito, siamo rimasti ampiamente soddisfatti del nostro soggiorno.