菲律賓馬尼拉設有SPA的酒店

我們提前入住要付1500英鎊，這對我們來說沒問題。我們旅途勞頓，急需好好睡一覺。房間有點舊，但很乾淨，地毯需要換一下，這是我的建議，因為它讓房間看起來很舊。工作人員非常友好，樂於助人。

房間整體大小還行 但隔音不太好 走廊上講話或是隔天早上人員在打掃的時候都能聽得到聲音 飯店大廳隨時都很多人 辦理入住跟退房的時候光是排隊就花了不少時間 不過服務態度還算不錯 房卡是木制的也很特別 另外飯店有提供機場巴士接駁的服務

很遺憾，我沒能入住這家飯店，因為我預訂後被告知無法入住。雖然同一個房東幫我安排了另一個不遠的住處，但當時是半夜，我實在沒辦法拒絕，畢竟旅途勞頓。我住的地方和預訂時提供的不一樣，不過房東盡力滿足了我的需求，甚至第二天幫我升級了房間，並允許我很晚退房，因為我的航班是晚上11點。雖然一開始沒能成功，但最終還是成功了。照片是升級後的房間。

這次和女朋友住在 Grand Westside Manila Bay，整體感覺偏新、偏現代，第一印象不錯。房間乾淨，設施也算齊全，整體氛圍比較安靜，適合兩個人待在房間放鬆。最滿意的是自助早餐，種類多而且味道確實不錯，每天早上都有點期待，算是這家酒店的亮點之一（來得稍晚要排長隊很煩）。不過也有比較現實的問題，房間空間不算大，尤其是queen size床，兩個人睡會明顯感覺偏擠，不太適合習慣大床的情侶。另外酒店規模很大，人流多，大廳和公共區域有時會顯得有點擁擠，入住和等車也稍微麻煩一點。整體來説，如果你對空間或私密感要求高，體驗會稍微打折。舅醬

我覺得需要改進的地方有： 1. 我希望他們容易聯繫，因為我已經嘗試透過電話和旅遊應用程式撥打他們大約 50 次電話，但始終無人接聽。我對我的預訂有些疑問。 2. 我希望還車點有人值守，真的太離譜了，你必須跑到三樓大廳才能拿到推車並尋求幫助搬運行李。還車點雖然有電話，但根本沒人接。 3. 淋浴時，水會從玻璃門噴出來。 4. 除了衛生紙，水槽裡沒有額外的紙巾。 5. 冰箱有點髒，積滿了灰塵。 另需注意的是，游泳池位於酒店外，您需要穿過酒店走到海洋公園售票處——所以如果您打算游泳，這一點需要考慮。 但總的來說，我們玩得很開心，尤其是我的兒子，他很喜歡看魚。

房間很好,設備齊全,前台的所有服務都很棒。 前台工作人員在辦理入住時給第二位客人(我真正的未婚妻)一個非常艱難的時刻,當我(客人在尋找入住)明確告知酒店入住順序,以及情況。我甚至收到了一封回覆電子郵件,說酒店批准了我的請求。還在辦理入住時,一切都變得wromg..基於經驗,我不會回到這家酒店。支付高價的客人期望得到尊重,而不是以屈尊的方式對待。

體驗不錯 員工很友善熱情 自助早餐還可以。 升級了房間，至少可以容納 4 人。 他們有浴缸，但是沒有熱水。 由於我們的房間位於二樓，所以你可以聽到外面的噪音。 附近有一個購物中心，所以如果您想購物或吃不同的食物，可以去那裡。

Overall, my stay was a *fairly decent experience*, but there were several aspects that left much to be desired. To begin with, the cleanliness and condition of the towels provided were extremely disappointing. They were worn-out, stained, and resembled those you might expect from a budget motel like Sogo, rather than a proper hotel. It was unhygienic and very unpleasant to use. Another concern was the lack of clarity regarding the food. We were under the impression that meals were included in the booking, but upon check-in, we were informed otherwise. This caused some inconvenience and would have been avoided with clearer communication in the listing or booking confirmation. Furthermore, parking and some of the elevators were not functioning properly during our stay. This led to longer wait times and difficulty accessing certain floors, especially for guests with mobility issues or heavy luggage. A major safety issue I noticed was the lack of proper window protection. For rooms on higher floors, there were no safety locks or barriers, which could pose a serious risk, especially for individuals with mental health concerns or young children. This should be urgently addressed to prevent any potential accidents. One of the more frustrating aspects of our stay was the housekeeping schedule. Cleaning services began around 6:00 PM and continued late into the evening. This was disruptive and poorly timed, as most guests are back in their rooms during that period and would prefer privacy and peace. That said, I would like to commend the staff for their courtesy and professionalism. They were accommodating and responsive to our requests. The overall facilities, while basic, were also acceptable for the price. In conclusion, while there were some positive aspects of the stay, I believe there are several areas that need immediate attention—particularly in terms of cleanliness, safety, and guest convenience. I hope the management takes these concerns seriously to improve the overall guest experience in the future.

我们在酒店度过了一个非常棒的夜晚，总体来说非常满意。我们点的晚餐美味可口，物有所值。我们唯一需要改进的地方是入住流程。需要现金押金让我们感到有些麻烦，尤其考虑到我们带着8个月大的宝宝，而且入住时间较晚。我们当时非常渴望尽快入住房间安顿下来。由于酒店不接受网上转账，对于一家如此知名的酒店来说，我们觉得支付方式的选择非常有限。尽管如此，我们的所有需求都得到了满足，我们很享受这次入住体验。

地點很好，旁邊就是商場，對面就是COD，離機場車程只需要10-15分鐘。 工作人員的服務態度很親切，都是笑臉迎人，房間清潔也都很乾淨，需要什麼也都很快送來。 整個酒店還在裝修中，早上7點後就會開始有敲打施工聲音，沒辦法好好休息。 唯一最大的缺點就是衛浴設備需要改善，洗澡沒有熱水，只有33度的溫冷水，淋浴間只有一半的玻璃沒有門，水會噴灑出來。 浴室熱水部分若能改善，這將會是很不錯的酒店，未來也會再選擇入住。