葡萄牙維塞烏區設有SPA的酒店

We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating. Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch. However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards. At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks. At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife… Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise. Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel. There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this. The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat. Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.

📍位置:絕對令人歎爲觀止!招待所高高棲息在一座山上,可以欣賞杜羅谷葡萄園的絕佳全景,是當地的酒莊,可以直接在葡萄園中浪漫散步。開車最好能出入(免費停車)。雖然沒有現場餐廳,但有幾個有餐飲選擇的城鎮距離酒店僅需5-10分鐘車程。 🛋️ 房間:我們入住了兩個獨立的小木屋之一,全落地玻璃牆,直接從牀上看葡萄園的景色令人難忘!房間雖然感覺比照片中小了一點,但很現代,很溫馨。主樓有一個美麗,地道的大堂,一個游泳池,他們目前正在增加桑拿和按摩浴缸。 🍛 美食:早餐是亮點!比標準的歐式早餐多得多:一切都是新鮮的,是當地的,包括美味的橙子,橄欖油,蜂蜜就在農場上生產。他們甚至把烹飪時間安排到我們的到來,以確保一切都新鮮。晚上,您可以訂購小吃到下午6:00。我們也強烈推薦大堂的品酒:4-5的葡萄酒是€20-25(我們喜歡紅、白、玫瑰),另外可以加25歐元的慷慨冷切盤。 🛌🏻 服務:工作人員非常靈活和親切,處理我們入住和品嚐的Sylvia專業且信息豐富,就連準備早餐的女士(只講葡萄牙語)也非常甜美和細心。我們還收到了一些自制的免費港口葡萄酒!您也可以購買他們的優質產品帶回家:葡萄酒約12歐元,橄欖油6歐元,他們的蜂蜜價格同樣合理。真的是我們有史以來最好的住宿之一,物超所值!

酒店美美的，位於他們自家的葡萄莊園內。還可以參加他們自家酒廠的 wine tour 然後有wine tasting。餐廳的早晚餐很高水準，早餐是房價包的，晚餐也不貴，我們一行6人點了tasting menu 連 wine pairing，飽得差點走不動了。我們其中2人住了在大酒桶內，好玩但有點小（尤其是看到其他人的房間有了對比後），還有就是要走一小段路才可以回到酒店的住建築，所以如果有小朋友或老人就不建議酒桶了。

As vistas do hotel são incríveis. Está situado numa zona calma, com ótimas vistas mas fica longe de tudo. Limpeza deixa muito a desejar. Lençóis estavam sujos com cabelos. Pequeno almoço igualmente. Para um hotel de 4 estrelas deveria ter mais variedade e pão fresco, porque o pão não parecia ser fresco. Deveriam fazer reposição da comida, uma vez que, já não havia frutas e outras coisas. O preço é excessivo no bar da piscina. De resto, foi tudo impecável. Hotel muito bonito

Extensive work being carried out meant noise throughout the hotel. Every time we needed reception we had to wait for staff to return. On the plus side, the restaurant staff were excellent.

Ótimo hotel, quartos confortáveis decoração simples e um bom café da manhã. Piscina muito boa, staff bem atenciosos. Fácil estacionamento.

Nice staff, introduce the facilities in the hotel, gave you a welcoming drink. Large room with minimum items. Need to prepare your own tissue paper

Un hôtel magnifique, mais déception autour de la piscine extérieure La Pousada de Viseu est un hôtel splendide, plein de charme et d’histoire. L’accueil, le cadre, les prestations… tout était absolument parfait. Un véritable havre de paix. Malheureusement, la piscine extérieure a gâché notre expérience. Des enfants y sautaient bruyamment, éclaboussant dans tous les sens, en criant très fort, sans aucune intervention de leurs parents, ni du personnel de l’hôtel. C’est extrêmement dommage qu’aucun panneau n’indique des règles de respect ou de tranquillité, et qu’aucun membre du staff ne veille à faire régner un minimum de calme. Nous avons choisi cet hôtel pour nous reposer dans un cadre paisible, et non pour vivre l’ambiance d’une garderie bruyante. Résultat : nous n’avons même pas pu profiter de la piscine, tant l’agitation y était constante. Monsieur le Directeur, si vous lisez ce message, nous vous encourageons vivement à instaurer des règles de bon usage autour de la piscine, en accord avec le standing de votre établissement et les attentes de vos clients venus chercher calme et détente.

Já conheço a muitos anos. Mas estão em remodelação e ficou moderno e mais confortável.

早餐、景色、服務、地理位置都非常好