葡萄牙維塞烏區設有SPA的酒店

We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating. Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch. However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards. At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks. At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife… Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise. Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel. There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this. The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat. Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.

這是我第一次寫評論,因爲需要找地方發泄我對酒店是多麼失望。我沒有很高的期望,畢竟是六感,不是超豪華但還是落空了。 公平地說,物業令人驚歎特別是泳池區但房間.....房間.....無語。我訂的江景房說50平方米但沒有行李空間,衣櫃在浴室內,如果可以稱之爲衣櫃。多麼天才的設計啊。 房間設施像古董一樣。吹風機,熨斗和熨衣板大概是從酒店建的那天起。鐵板很髒,我的衣服上留下了污漬。浴室門的把手是生鏽的金屬,有鋒利的邊緣,割破了我的手。看似智能的控制面板根本不智能,它對您按的任何內容都沒有反應。我按了請勿打擾,但它沒有顯示是否打開,導致第二天早上9點客房清潔進入我的房間。你必須用它來理解我的意思。 餐廳環境不錯,浪漫,但服務.....等了10分鐘才坐不是am的問題,等一個小時食物到達也不是問題,但我們等了一個小時後食物就冷了!這次經歷太糟糕了,我們決定第二天不吃晚飯。 水療設施在晚上8:30關閉,考慮到這是一個度假勝地,這相當早。工作人員從晚上8:15開始催促你離開。 泳池真的很不錯,如果住在那裏,儘量忘記房間,就呆在泳池裏,房間充其量就像3-4星級民宿 我經常旅行,正如你從我的鑽石加身份看到的那樣,但相信我,我不是抱怨者。這是我第一次寫評論,因爲我忍不住不寫它.....

酒店美美的，位於他們自家的葡萄莊園內。還可以參加他們自家酒廠的 wine tour 然後有wine tasting。餐廳的早晚餐很高水準，早餐是房價包的，晚餐也不貴，我們一行6人點了tasting menu 連 wine pairing，飽得差點走不動了。我們其中2人住了在大酒桶內，好玩但有點小（尤其是看到其他人的房間有了對比後），還有就是要走一小段路才可以回到酒店的住建築，所以如果有小朋友或老人就不建議酒桶了。

飯店本身很棒，但戶外泳池卻令人失望。 維塞烏旅館 (Pousada de Viseu) 是一家華麗的飯店，充滿魅力和歷史底蘊。熱情周到的服務、優美的環境、完善的設施……一切都堪稱完美。這裡真是一處寧靜的綠洲。 然而，室外泳池卻破壞了我們的體驗。孩子們在泳池裡喧鬧地跳來跳去，到處潑水，大聲喧鬧，他們的父母和旅館工作人員卻置之不理。 令人非常遺憾的是，泳池邊沒有任何標示保持安靜或尊重他人的標誌，也沒有任何工作人員負責維持基本的秩序。 我們選擇這家酒店是為了在寧靜的環境中放鬆身心，而不是體驗像托兒所一樣嘈雜的環境。結果，我們根本無法享受泳池，因為喧鬧聲一直不斷。親愛的經理，如果您看到了這條訊息，我們強烈建議您根據貴酒店的標準和前來尋求寧靜放鬆的客人的期望，制定泳池周圍的良好行為規範。

As vistas do hotel são incríveis. Está situado numa zona calma, com ótimas vistas mas fica longe de tudo. Limpeza deixa muito a desejar. Lençóis estavam sujos com cabelos. Pequeno almoço igualmente. Para um hotel de 4 estrelas deveria ter mais variedade e pão fresco, porque o pão não parecia ser fresco. Deveriam fazer reposição da comida, uma vez que, já não havia frutas e outras coisas. O preço é excessivo no bar da piscina. De resto, foi tudo impecável. Hotel muito bonito

Extensive work being carried out meant noise throughout the hotel. Every time we needed reception we had to wait for staff to return. On the plus side, the restaurant staff were excellent.

Ótimo hotel, quartos confortáveis decoração simples e um bom café da manhã. Piscina muito boa, staff bem atenciosos. Fácil estacionamento.

Nice staff, introduce the facilities in the hotel, gave you a welcoming drink. Large room with minimum items. Need to prepare your own tissue paper

Já conheço a muitos anos. Mas estão em remodelação e ficou moderno e mais confortável.

酒店環境非常優美，值得一去，度假首選，自駕遊的朋友推薦，旁邊有湖有自己的園林，泡完温泉來入住，非常不錯。