捷克卡羅維發利州的3星級酒店

位置高於中心&霍爾卡等,腳不那麼有吸引力。沒有使用設施,但是房間裏的牀,等很棒

A place at a good price in a very good location.

我們到達時非常驚訝,儘管酒店描述建議24-hour接待,但Hotel Elefant沒有24/7前台。入住、退房甚至早餐都要去另一家酒店,房源裏沒有明確披露,這樣不方便,感覺誤導。 另一個問題是Wi-Fi:房間裏沒有密碼或二維碼,由於現場沒有接待,我們無法獲得細節,因此我們在入住期間無法使用Wi-Fi。 另外,房源裏的一些照片給我們的印象是不同的景色/設置,我們一到,好像實際酒店與顯示的一些照片不符,影響了我們的預期。 位置很好,但透明度至關重要。請清楚地說明接待情況,客人必須前往辦理入住/退房和早餐,在房間裏提供Wi-Fi細節,並確保照片準確地代表酒店

The hotel is centrally located, a bit up to the hill. Clean room, comfortable bed and pillows. Good breakfast. Staff members, especially the young lady at reception, are friendly, polite and professional. The reception front desk closes at 6 pm. If you checking in later, you have to contact the property well in advance. Unfortunately,I didn't, and had to make around 40 calls on 3 different numbers provided. They answered only after 50 minutes of waiting. This was really annoying, just because I was tired after the trip, hungry and desperately needed to use the toilet.( Sorry for the details). After my calls answered, I got the access code and my keys. Easy. The hotel is situated in the quiet area, unfortunately, some customers at the hotel made a big noise in the middle of the night:at 3 pm, loudly kicking in the neighbours door, trying to get in, for a very long 40 mins... I had to get out and prevent it,if they did not stop, I'll call the police. I definitely had bad luck with this stay, it's not at all the hotel's fault, just my poor experience:( .