8.5/10
The hotel's service was frequently commended for being attentive and accommodating. Shuttle services from nearby stations were highly convenient, and the staff were praised for their politeness and helpfulness, contributing to a memorable stay.
9.4/10The hotel is conveniently located near Nikko's World Cultural Heritage sites, including Two Shrines and One Temple, Shinkyo Bridge, and Kanman-ga-fuchi Abyss. It offers easy access to local attractions and is close to bus stops for Lake Chuzenji.
9.2/10The hotel is consistently praised for its cleanliness, with guests noting immaculate conditions both in rooms and facilities. Thorough cleaning is evident throughout the property, contributing to a comfortable and pleasant stay.
49.3/10Guests frequently mention the hotel's hot springs, highlighting their cleanliness, comfort, and the relaxing atmosphere of the open-air baths. Despite the occasional presence of insects, the onsen provides a tranquil experience with beautiful views.
58.7/10Guests appreciate the warm and attentive service, including unique experiences like evening performances and Mashiko ware lectures. The staff are generally polite and helpful, contributing to a comfortable and memorable stay.
69.4/10The staff is praised for their friendliness and attentiveness, with several able to communicate in Cantonese and Chinese. They offer personalized service, including transportation arrangements and assistance with luggage.
79.4/10Rooms are described as spacious, providing ample space for relaxation. Many rooms offer a comfortable mix of Western and Japanese styles, with tatami mats and beds. The overall comfort of the rooms contributes positively to the guests' experience.
89.1/10The hotel is beautifully situated by Lake Chuzenji, offering stunning views and convenient access to nearby attractions such as bus stops, supermarkets, and hiking trails. It is ideal for sightseeing and serves as a tranquil summer resort.
99.4/10The hotel offers a strong Japanese-style ambiance, including tatami rooms, Kaiseki-style meals, and private dining experiences. Guests appreciated the cultural immersion and the effort put into creating an authentic Japanese experience.
No. 9 of Hot Spring Hotels in Nikko