以前從未在貝尼哈納吃飯,也是日本hibachi的情人,在這裏吃飯非常興奮,看了幾天的菜單,計劃把我和媽媽都吃到一頓驚人的飯。我已經挑出我會吃的東西,計劃在我的魚片和蝦上至少花100美元,飲料,開胃菜,並計劃至少花20美元小費。這只是我的食物,我媽媽要花相當數量的錢。我們興奮激動,吃了一頓豐盛的飯,走進5:05PM餐廳,房東台沒人上班,我們在opentable上預約了5PM,晚了5分鐘。我們在餐廳看到看起來像8-12員工的東西,但沒人對我們說一句話,他們確實盯着看,但沒有人試圖照顧我們,大約7分鐘後,主人來了告訴我們坐在酒吧裏,是開放座位。我們坐在酒吧區時,餐廳裏只有另外兩個人。看到各種廚師和其他工作人員互相交談,看着手機,我們坐在桌子旁10多分鐘,除了女主人外,沒有人對我們說過一句話。所以,我起牀去找那個很棒的女主人,看看我們是否有服務器,她似乎很困惑爲什麼我們分配的服務器沒有和我們說話。女主人說她會去找服務器。3分鐘後,女服務器停在我們的桌子旁,說她正在完成客人檢查,但會和我們在一起。然後她給了這對夫婦他們的票,他們支付了,她去了登記簿。5分鐘後,她和一個黑人男員工交談,看着手機笑着,我的訂單沒有被拿走,我們進餐廳已經快30分鐘了,我們的訂單還沒有被拿走。服務員告訴我們,他是那裏的員工,幫助我們。我不知道這是怎麼回事,但我是一個顧客,希望花費200美元以上,只想要體面的服務

Benihana

After never eating at Benihana before, and also being a lover of Japanese hibachi, I was very excited to eat here. I looked at the menu for days. I planned on treating my mom and myself to an amazing meal. I had already picked out what I would eat, planned on spending at least $100 on my filet and shrimp, and drinks, an appetizer, and planned at least a $20 tip. This was just for my meal, my mom was going to spend an equivalent amount. We were excited and thrilled to eat a great meal. When we walked into the restaurant at 5:05PM, there was no one working at the host desk. We had made a 5PM reservation on opentable, and we were 5 minutes late. We saw what looked like 8-12 employees in the restaurant, but no one said a word to us. They did stare, but no one made any attempt to attend to us, After about 7 minutes, the host came and told us to sit in the bar, it was open seating. There was only two other people in the restaurant when we sat ourselves in the bar area. After seeing various cooks and other staff talking with each other, and looking at cell phones, we had been sat at our table for over 10 minutes and no one had said a word to us, besides the hostess. So, i get up to find the awesome hostess to see if we had a server, and she seems puzzled why our assigned server hadn&#39;t spoken to us. The hostess said she would go find of server. 3 minutes after this, the female server stopped by our table and said she is finishing up a guest check, but would be with us. She then gave that couple their ticket, they paid, and she went to the register. 5 minutes after that, she was conversing with a black male employee, and laughing while looking at her phone, and my order had not been taken. it had been almost 30 minutes since we entered the restaurant, and our order still hadn&#39;t been taken.Waitress told us he was helping us out by being an employee of there. I don&#39;t know what that was about, but I was a customer looking to spend over $200 and only wanted decent service

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