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查看瓦倫納酒店的住客評價

貝雷塔酒店
4.1/552 評價
The room and bed were very clean. Staff was extremely kind and helpful- I was nervous about the check-in since it was during a limited time frame but the staff were very communicative. The second hotel where you check in is right on the next block and takes less than a minute to walk to. The train station is only a couple of minutes walk away and a big positive. Only drawbacks were that the walls were a bit thin and there seemed to be a bar closer to the lake that was hosting a concert on one of the nights we were there and we could hear it in our room. We were tired so we slept through it but for light sleepers during peak travel time it might be an issue. I personally would stay here again.
希普萊斯別墅酒店
4.1/560 評價
Over 5 stars for service! I would like to specially acknowledge Nipa who was so helpful and took great care of us during our stay in Varenna. I was sick and she worked with my wife to arrange an appointment with a doctor nearby. She walked with us to the clinic and helped to provide translation for me at the doctor. I’ve stayed at hundreds of hotels before. Never have I ever seen someone go above and beyond to care for us. The management should be proud to have her be a part of their team. Also I would like to acknowledge Euness who was very helpful in taking care of us when the air conditioning had stopped working. Luca, Lavianna, and Nicolette at the front desk were also very kind and helpful. We had a memorable stay here at Hotel Villa Cipressi because of the stellar service we received. I will definitely recommend this hotel.
皇家維多利亞酒店
4.4/561 評價
我們在酒店有混合體驗。首先,酒店很棒。前台和禮賓部的工作人員非常友好和樂於助人。房間很舒服,因爲我們拍了湖景陽台房,所以很棒。他們在酒店有一個非常好的酒吧,有一個漂亮的池畔,可以看到科莫湖的驚人景色。位置也方便,距離火車站只有10分鐘路程。我唯一的不好體驗是今天下午在他們酒吧。他們有一個非常奇怪的規則,如果你想坐在酒吧裏,你必須每人至少訂購1杯飲料。我知道這個規則對局外人來說是公平的,但我認爲這個規則不應該適用於酒店客人。反正我和妻子坐了,服務員來說,如果我們不點飲料,我們不能坐。(這是半個酒吧空的 btw )。我們告訴他不用擔心,只要給我們帶水,我們就有這個,立即離開。首先他拒絕了,但之後他說ok。但他25分鐘沒有給我們帶來水,而他還在爲甚至來我們後面的客人服務。當我去酒吧抱怨時,酒吧的Daniele開始對我大喊大叫,說我需要耐心,因爲需要時間!嗯?一杯水要花多少時間?然後他開始說你應該點2杯飲料,而不是1杯。我認爲這完全破壞了我對酒店的經驗,這不是客人應該如何對待的。特別是當你每晚收費800美元左右。我的意思是,普通!我甚至在接待處抱怨這件事,但他們似乎並不關心
蒙特科德諾酒店
3.8/556 評價
這家酒店是乘火車或船旅行的遊客的絕佳選擇,因爲它位於火車站和渡輪碼頭附近。他們提供令人印象深刻的自助早餐和價格適中的客房。如果一個人有沉重的行李,它可以沿着街道推,而不是使用樓梯。必要時提供雨傘。

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