意大利托斯卡納大區的別墅

Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible. Check-in & First Impressions The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect. One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues. Room & Comfort I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning. The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily. One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets. Breakfast Experience The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right. The Villa’s Atmosphere & Location The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city. One Minor Issue The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable. Final Thoughts Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive. Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!

總的來說，我們在 Villa il Palagio 的住宿很愉快。我們訂的50平方公尺的公寓寬敞舒適。雖然不提供每日清潔服務，但考慮到這種情況在四星級飯店中更為常見，這並不是一個主要的不便。早餐的選擇很不錯，有美味的蛋糕和火腿和起司等鹹味食物。該地點雖然距離佛羅倫薩 40 分鐘車程，但享有風景如畫的鄉村景色，距離便利的餐飲場所不到 5 分鐘車程。值得注意的是，四月底我們入住期間，設施關閉，但我們預計游泳池將於五月開放。一位出色的是會說英語的接待員，這增加了整體積極的體驗。

我們錯過了航班,需要一天的房間休息,直到我們可以飛回英國。這是如此靠近機場,古樸舒適。沒有裝飾,但一張乾淨的牀休息,這正是我們需要的,感謝您最後一分鐘的可用性。

我們在這裏度過了如此可愛的住宿!服務非常好,早餐絕對令人驚歎,有各種各樣的選擇。蛋糕對我們來說是一個明確的亮點。酒店本身非常寧靜,位置很棒,游泳池既令人驚歎,令人難以置信的放鬆

Ottima posizione, colazione dolce e salata, personale gentile e disponibile a dare consigli, parcheggio ampio dietro la struttura

環境好 田園風光 酒店設施一般吧 老意大利的風格 早餐還不錯 有泳池 距離terme satunia 天然也温泉很近 開車10分鐘 整體不錯

子很漂亮,雖然在很緊的路上處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處處寬的房間,很好的裝修舊式,美麗的花園,優美的停車場,寬的室,微小的電視,離牀距離,早餐可能有點多樣,更精心,達到最高分。的工作人員

服務非常好，雖然酒店訊息備註check-in時間到19:30，實際上我們晚上9點多才到達，前台24小時可以check-in，衹是送行李的高爾夫車運行到晚9點。但前台服務員還是很熱情地幫我們提行李。房間很大，1米8的大床非常舒適，洗手間的細節也做得很好。早餐是家庭風格，非常美味。酒店周圍都是自家的葡萄田，很適合散步。我們雖然因為行程沒趕上酒店11am/4pm的wine tour但還是在酒店的wine shop做了簡單的tasting並選購了紅酒。整體非常滿意，強烈推薦！

早餐豐富，都豐儉由己，因為是頭天晚上依早餐單自點。 確實是個很温馨的店，對中國人來説，就是缺床棉被，我們不喜歡毯子。其他都好。還有電熱水壺。