Certainly, here's an improved version of your statement:
We arrived and found that our room was not prepared for a family of four. When I inquired about the issue, the staff claimed we had only booked for two people, which was incorrect. I showed them my booking confirmation, and they began preparing the room by bringing in a single bed. I asked how two children could sleep in a single bed, and the staff member, clearly confused, returned with another single bed. Unfortunately, the pillows were very dirty, and there were a few spiders in the room, making it difficult to sleep. Overall, it was a night to remember for all the wrong reasons. The only positive thing about the hotel was the warm chocolate cookies 😊
翻譯
訪客
家庭大床房
入住日期 2024年3月
家庭旅遊
1則評價
4.5/5
非常好
發佈於 2024年4月2日
"Our stay at DoubleTree Hotel was pleasant and comfortable. The check-in process was smooth, and the staff was friendly and accommodating. The room was clean and well-maintained, with all the necessary amenities provided. We especially appreciated the warm cookies upon arrival, a nice touch that added to the welcoming a**osphere. While the decor may be somewhat dated, it didn't detract from our overall experience. The location was convenient, with easy access to transportation and nearby attractions. Overall, DoubleTree Hotel provided us with a satisfactory stay and good value for the price."
翻譯
訪客
大床房
入住日期 2024年5月
商務旅客
5則評價
5.0/5
傑出
發佈於 2024年5月14日
Great stay. I requested an early check in because I was doing a night shift and needed to rest before starting work again in the evening. Staff were helpful. Good buffet breakfast spread. Highly recommend this hotel!
翻譯
訪客
豪華家庭大床房
入住日期 2023年9月
家庭旅遊
3則評價
5.0/5
傑出
發佈於 2023年9月24日
It was very nice and enjoyable place to stay.. Great location, really pleasant and clean rooms. All of the people are incredibly helpful and generous with their time and advice.
Seeing a venue about prestige collectors car was also bonus.
翻譯
訪客
大床房
入住日期 2024年5月
商務旅客
10則評價
5.0/5
傑出
發佈於 2024年5月7日
It's a lovely hotel in great location rooms spacious and lovely and clean
翻譯
Specsales
大床房
入住日期 2024年3月
商務旅客
3則評價
5.0/5
傑出
發佈於 2024年3月10日
Always clean comfortable and relaxed. Will definitely stay again if in the area.
翻譯
訪客
大床房
入住日期 2024年1月
獨自旅遊
6則評價
5.0/5
傑出
發佈於 2024年1月14日
Excellent all round and very clean
翻譯
訪客
希爾頓特大床客房
入住日期 2023年8月
夫妻/情侶
8則評價
4.0/5
很好
發佈於 2023年8月6日
Overall is good. Decent.
翻譯
匿名用戶
大床房
入住日期 2022年11月
夫妻/情侶
3則評價
4.5/5
非常好
發佈於 2023年1月17日
Good service and very clean room. The cookie from the reception is just the cherry on the top
翻譯
Ken Onuko
大床房
入住日期 2022年3月
夫妻/情侶
6則評價
3.0/5
發佈於 2022年3月16日
The room was not clean enough there were used kids toys under my bed and the carpet could use a good vacuuming under the beds ,bathroom tile was dirty no complimentary toothpaste toothbrush for 100 plus pound a night was really shocked .
Havde virkelig håbet på en bedre hoteloplevelse baseret på at det faktisk er et DoubleTree by Hilton hotel.
Restauranten var under middel både aften og morgen. Der var intet varmt vand om morgenen!!!! Virkelig irriterende!
翻譯
nicola
入住日期 2023年4月
其他
5.0/5
傑出
發佈於 2023年4月25日
We had an amazing stay. On arrival we were given some cookies and on entering the room we had bottles of water. The hotel was very clean and bright. The entrance is very welcoming and the room was lovely. It had everything we needed: a fridge, hair dryer etc. We had a family room (2 adults and 2 teenagers) The staff were very friendly and helpful. The breakfast was very yummy with a good choice of food. I will definitely be staying here again.