We do not usually write negative reviews but we have mixed feelings about our 5-night stay. We were given a very small, cramped room on our first night despite having paid for a superior room. The bed was against the wall and meant that one of us had to climb over the other person to get out of bed. We moved the bed so that we had some space to get out of bed, although this was difficult. We moved to a bigger room, the next day, only after our friend inquired whether we had been given the right room. The new room was much larger and had a sunny, enclosed bay window. Both rooms needed dusting and thorough cleaning. The carpark entrance and driveway are very narrow and not suitable for a medium-sized sedan car. On our first night, it took us 1.5 hours to get into the carpark despite having paid well in advance for parking. The assistance of the remotely located staff was much appreciated. The hotel does not offer any breakfast facilities, but it is close to a number of cafes and restaurants. A well-stocked supermarket is close by. The hotel does not have a reception - you check in and out using an email link to an app on your phone. Keys are encoded using an iPad in the hotel foyer. If you lock yourself out, you need to go downstairs to the foyer to encode another key. A guest laundry is available, although you need you use an app and pay for it using the app. No washing powder is provided and I needed to wash my clothes twice to get them clean. The hotel is some distance from the main part of town in a migrant area although it was relatively safe. It is also close to a tram line. The hotel would be fine for short stays of, say, 1-2 nights but if you have a choice to stay elsewhere do.
不錯
29 評價