阿克雷裏的熱門公寓

We were caught up in a rare extreme weather event in Iceland that resulted in road closures, which meant we needed to change our itinerary and cancel our reservation as we literally could not make it. We'd paid the booking fee to have cancellation option but the property set the cancellation date a week ahead, and we were 3 days past, and the property would do nothing for us. Booking.com agreed we should be refunded, given the situation was entirely out of our control (literally--no way to get there in time), and their customer service representative was very surprised when this hotel refused to do so. We had another hotel we had to cancel refund us fully even though the cancellation date was passed because they acknowledged we were stuck, and another one rebook us free of charge, and many other tourists we talked with shared similar positive experiences. I spoke with another hotel manager en route who said that they can not refund nonrefundable bookings regardless of circumstances but are always flexible with the bookings that included a cancellation date, and flexible about the date in extreme circumstances. When I described to this person that Lava Apartments refused to accommodate us in any way with a refund or option to re-book another day if we could make that work, she said that was ”just mean.” Most bizarrely, one of the staff at Lava Apartments claimed there were no road closures when we first contacted them. She seemed unable to understand we were stuck in the south of the country. We have been really surprised that this accommodation was so hard line when all our other experiences were so positive. So beware--if extreme weather (to which Iceland is prone) prevents you from keeping your reservation--even if you've paid for the cancellation option as opposed to the ”nonrefundable” booking--this hotel will hold the line and refuse to accommodate you. ”Just mean” about sums it up.

Last time I was, there was before the pandemic, and it was a five star for me. I liked the view of the fjord and I like the location for stores around the area and when I wanted to go swimming, it was right across the street. On top of all that the people were really nice, and the food was fabulous! It has since been sold to a different company, so I do have no idea how it is right now! It is now 2023. , I was not allowed to change the date, so this might be a moot point.. I was not there in 2022, so I don’t know how to express on that little rectangle that I was there in 2018/2019.

市中心黃金地段，阿克雷裏教堂附近。酒店門口停車位略緊張，但附近有停車場（好像是10-16以外時間免費）。房間略局促，但應有盡有。前台服務不錯。早餐還可以。

非常善良的人,當我需要解決預訂問題時,他幫助了我。膠囊酒店,對於旅舍來說是一個非常好的想法,睡在空間般的房間也很有趣。獨特的問題可能是手機充電的電弱...,但可以在公共區域充電你的電氣東西。我熱情推薦如果你在阿庫雷裏,住在這家旅舍,它在市中心,有停車場在街上。

位置就在大教堂邊上，距離網紅RUB23步行兩分鐘。房間內設施齊全，鍋碗瓢盆一應俱全，完全可以自己烹飪，衛生條件也很棒。唯一要注意的是停車位稍微有點緊張。

非常好👍不錯

這是在阿克雷裏市區的一家酒店，樓下就是酒吧，營業到很晚，我們很晚才入住，房間特別大，還有獨立廚房和衛生間，而且還有一個大的陽台，可以看到市中心的街道，沒有前台，衹有酒吧服務員，我們到的晚，連不上Wi-Fi，第二天早晨才連上，廚房廚具沒有刀，其他都有

我對這個價格沒有多大期望,但酒店幾乎在所有方面都低於預期。工作人員很不友好--大部分時候都很鬱悶。房間很小,即使我們只有手提包,也沒有地方放,除了牀之外,沒有其他的地方可以坐。(一英尺深的擱板旁邊的凳子是沒有用的。)淋浴很小,如果不把地板淋溼,就無法使用。小窗戶(我們被“升級”爲海景)無法提供足夠的通風。