It was good but room was not ready so was given a card for two free drinks but had the bar staff charged me for the free drinks ... there was two free bottles of beer in fridge in room but no bottle opener . Plus room was to hot and couldn't coll down much .
訪訪客Nice hotel, good public areas, good breakfast and attentive staff on duty in the breakfast room . Enjoyed the spa, nice and quiet for a swim. Only gripe was the initial room on the ground floor which didn’t smell fresh abs the upholstered chairs were dirty , and the bathroom was shabby. Pleased to say we were re allocated to the first floor which was better apart from the bathroom which was also shabby. Bathrooms need rerouting, new silicon and new bath panel and door repaint . Will return but hope some money will be spent on refurbishment .
訪訪客Located on edge of town next to railway station.
Nice hotel with friendly staff.
A really nice bar to have drinks in.
Breakfast area ticks all the boxes, nicely cooked. . 👍🏻
Rooms are clean with tea/coffee facilities and complimentary bottles of water.
The room floor slopes slightly which caused a few 'staggers'
Defo go back.
CCatherine2068This is a great choice if planning to go to the Kielder Observatory as it’s about a 20 minute drive.
Our room was nice and functional. The biggest plus was the food. Both dinner and breakfast were delicious and felt very upscale with great value for the price. The dining area is really cozy too and everyone was friendly.
The only small downside is that check out is relatively early at 10am if you join one of the late night sessions at the Observatory which finish at 01:30 am.