發佈於2024年6月24日
訪客
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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每晚最低價格:DKK1,116
發佈於2024年9月29日
Stacey
Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.
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每晚最低價格:DKK417
發佈於2024年5月16日
ds999
arrived around 3pm and checked in at the bar as instructed I received a warm welcome and even had my case carried up the stairs (no lift). I was given room 3, a single which was more than adequate with large single bed (very comfy) separate bath tub and wc plus t & coffee- I was pleasantly surprised. The wall mounted tv worked efficiently, there was sufficient storage and hanging space for my two night needs & the t and milks were topped up as requested. brekky was adequate and I enjoyed my stay. The ten am check out was a bit of a problem on the second morning as my train wasn’t until noon (less than 5 minutes walk to the station). the bus to Stratford, Warwick and Coventry goes from round the corner and the town is 7 - 10 minutes walk across the river bridge and past the pump room. plenty of dining options. good value for money but more a boarding house than hotel. I would return
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每晚最低價格:DKK294
發佈於2026年7月21日|雙床房
匿名用戶
很高興在這家酒店預訂,過來看RSC需要一個地方過夜,位置再好不過了,就在公園對面。
房間很漂亮,有你需要的一切,浴缸,肥皂,熨斗,燒水壺來煮咖啡/茶,吹風機。它沒有空調,但我和我的助手狗只用風扇很好。(我想知道在冬天?)但它確實有毛巾溫暖的架子把毛巾和小洗的衣服幹。
入住和退房都非常容易,他們一直保管着我們的行李,直到我們今晚離開,所以我對此非常感激。
我唯一要給房間增加的就是衛生間的鏡子照明更好,因爲我真的可以看到我在做什麼🤣
也許在酒吧裏有一個更好的系統,因爲它有點慢...
但是食物很好吃,可以快速咬一口。
大家都很好,我肯定會回來🙌🏾
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每晚最低價格:DKK758
發佈於2023年12月10日
Julian
這家酒店環境優美,方便橄欖球和M1/M6,場地和建築都很美,雖然有疏忽的跡象。我們住在馬桶的套房,很累,從網上照片中就知道了,但我們的浴室洗澡有頭髮,堵塞在插孔裏,淋浴不熱,馬桶沖水很差。早餐充其量是平庸的,很多熱的食物都用完了,沒有人注意,我們不得不要求把物品拿出來。工作人員是50/50有些非常愉快,但有些無私,其中一位接待員甚至沒有給我們房間正確的套房方向。如果一些錢花在改善房間和建築上,我會很樂意付出更多的錢,這是一個真正的恥辱,因爲潛力是巨大的!
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每晚最低價格:DKK1,064
發佈於2024年7月9日
Dawnie
位於斯特拉特福鄉村的一座美麗的木樑建築內。房間很暗但很寬敞。我們住的家庭房有一張雙人床和兩張單人床。房價含早餐。沒有菜單,但服務員說有任何英式早餐組合都很棒。我吃了兩個煮蛋。唯一的問題是缺乏關於前往酒店的常規路線的溝通,因為道路施工導致酒店關閉。在陌生的城鎮中,沒有電子郵件或電話告訴我們如何到達酒店,只能依靠單行道系統,這讓我們非常緊張,而且比預定時間晚了 1.5 個小時才到達。如果飯店透過預訂時提供的座機聯絡trip.com並解釋有關道路施工的情況,我就能得到警告,那麼這個問題就可以解決了。
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每晚最低價格:DKK580
發佈於2024年9月2日|標準雙人床房(帶梳化床)
訪客在參觀沃里克城堡之前,我們孫子在這裡住了一晚,除了地毯有點異味外,一切都很乾淨! ! !
當我們到達時,工作人員非常棒,幫我們辦理了入住手續,很快就解決了孫子在沙發床上沒有寢具的問題,假日酒店提供免費早餐,非常好👍🏼……如果我支付成人每人10英鎊的費用,我會想要更好的選擇(沒有雞蛋和蘑菇)和更好的質量……酒店看起來很陳舊,但對於我們的住宿來說還不錯,謝謝
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每晚最低價格:DKK362
發佈於2026年5月8日
訪客
My first night staying at a YHA and it was pleasant. I wasn't sure what to expect, but the reception staff was friendly and helpful, and the bed was clean and comfortable. I'd not shared a room with strangers before, so it took a while to get used to, and I forgot to bring a towel, but that's my own shortcoming. The self-catering kitchen was a good size and looked well-equipped, though I only took advantage of the sink and washing up essentials.
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每晚最低價格:DKK161
發佈於2026年5月23日
訪客We did not eat, so cannot comment on it. The hotel was quite unusual, yet with charm in a ramshackle, real sense. It reminded me of backpacking in Asia, but staying in a nicer kind of place while doing so. The explanation for why soap disappeared from the hotel made no real sense, but as we can use the liquids it was okay... it seems an odd penny-pinching move to deny guests a simple small round disc of... 'Guest soap' during their stay. They do exist, I stay in hotels often. It's jarring not to give people soap, and overall I suggest that it is a negative cost saving given the potential loss of repeat business that such incongruences, as they build, can result in. A special thanks to the kind night receptionist.
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每晚最低價格:DKK363
發佈於2025年10月23日
訪客
早餐豐富,服務到位,位置極好,景點舉步便到。設施齊全,有室內泳池,有健身室及停車場。入住的房間,兩面有窗,窗外小橋流水,景色怡人。
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每晚最低價格:DKK536