匿匿名用戶Overall a beautiful property. The rooms are lovely, breakfast is great and the daily housekeeping service is very good.
There was one gentleman who was really very nice and helped us figure out the bus to the airport. He even drove us to the bus stop to show us where it was. It was just a few minutes away but really nice of him.
Some cons and things to take note of:
1. Most staff DO NOT speak English. They use google translate which is effective for the most part, but tough if you need to have a discussion.
2. The hotel page mentions airport drop of free. The hotel claims it’s not included and impossible to have a discussion so couldn’t do much. Not sure if this is a trip.com issue or a hotel issue.
3. Breakfast really is very good. But it’s a fixed Turkish breakfast so if you have dietaries this may be tough. The staff would casually ask “tea,coffee, juice?” as though it was all included and then when we were checking out we get a bill of £40 for a few coffees. Seems only the tea was included. When we told them no one informed us if it was chargeable, all they did was offer us 2 coffees in the morning to compensate. Really not okay.
4. LOUD MUSIC. There is music playing loudly till 1am. The first 2 nights it was a bit quieter and shut off by 12. But the last night it went on till 1am. When we complained around 12 they said oh this is normal but now since some guests have complained we’ll reduce the volume. Really didn’t make much of a difference. Last night there, completely spoilt the lovely few days we had there.
訪訪客Location: The location of the hotel is really good. It is in the center of Alacati, easy access to the attractions around. The hotel has the only Michelin guide restaurant in the town, they have live music in the evening, It can be heard in the room. But do not be afraid, the music is really chill. Alacati is really lively at night, you can find a lot of bars and restaurants with live music. But you do not need to be afraid to be bothered in the hotel, the loud music did not reach to our room at least. We really enjoyed to take a walk in the city center after diner, doing so every night during our stay. Enjoying the lively city, walking around then back to hotel to chill afterwards.
Cleanliness: The room is really clean and the staff is really friendly.
Services: We have breakfast included, the buffet option is relatively limited comparing to other hotels we had. BUT it has freshly cooked turkish beef bacon with Turkish Fried Bread (Pisi) served to your table with a list of other things, vegetable, cheese, butter, jams, olives etc. Start a lovely day with fresh made traditional Turkish breakfast, it was great.
Facilities: The pool is not really big, but good for relaxing. Next to the pool there are benches and a lime tree. You can chose to stay under the sun or under the shadow. We really love the hotel building itself, it looks great, really beautiful building and the decoration in the hotel also looks lovely.