發佈於2024年10月16日
訪客
A shower is not simply a shower for me. A shower is a way of acclimating myself to the lucidity required to engage in everyday life. It is a way to mentally and physically prepare myself for whatever may lie ahead for me for the day. It's a routine that borders on a spiritual ritual to allow myself to function in the world at my maximum potential.
I am not exaggerating, then, when I say my shower at The Inn and Spa at Loretto was one of the most uncomfortable experiences in my life.
I awoke early in the morning in eager anticipation to enjoy everything Santa Fe has to offer, and as I watched the sun rise over the Sangre de Christo Mountains, marveling at the beauty of the New Mexico sunrise. All that was left for me was to take my shower and prepare for the day. Nothing could have prepared me for what happened next.
I stepped into the bathroom and made my way over to the shower, and turned the knob as I always would to roughly halfway to initiate the process. As I anxiously waited to begin my shower routine, the bathroom quickly filled with steam. After the cool morning air this felt nice at first, but of course I didn't want to scald myself! I turned the faucet back towards the cool side as I stepped into the shower, expecting that I understood where I would reach a ”warm” temperature. Within seconds I was blasted with ice cold water as if straight from a glacier. Pain shot up my spine to my neck as the icy water rained upon me, and I reflexively turned the knob back towards the hot side, thinking I surely had found the ”happy medium”. Within moments I was engulfed in red hot water that felt as if it had just been boiled in a tea pot across my face and neck, stunning me yet again. Frustrated, I moved the shower head directly to the floor, spraying my feet with the same steaming water. I then carefully moved the faucet, one centimeter at a time towards the cold side, gauging the point at which the water would begin to cool. Amazingly, there was no change. After 10 or so careful movements of the knob, the water began to cool, to my great relief. However, within moments the ice cold water returned, once again sending shivers up my spine. After more experimentation and constant discomfort, it became clear that there were only two options for this shower: burning hot or ice cold. The rest of my shower was spent doing a horrible dance of moving between excessively hot and cold water, moving my body out of the water frequently to minimize the pain. I ultimately managed to do the bare minimum necessary to get myself clean, with the chance of a relaxing and revitalizing experience clearly being out of the question.
This is not how I would want anyone to start their day, and I feel this should be unacceptable for a hotel with the stature and reputation of The Inn and Spa at Loretto. While the rest of my experience there was quite nice, this shower left me with an awful feeling for much of my day. I hope they are able to ensure that future guests do not have to go through an experience like this.
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每晚最低價格:HK$2,423
發佈於2024年11月30日
Baixuan
住了兩晚 每天早上都會很早八九點的時候被服務員叫醒 第一天是敲門 哐哐哐兩人都在睡覺的時候 説不需要打掃later later根本不管用打開門西班牙語説話很快也根本聽不懂 反正讓他她走 貌似一會兒又敲門了 很影響休息 第二天是熟睡的兩人九點多被客房電話吵醒。。接聽了對面沒聲兒 兩天啊都是被吵醒的 downtown很多酒店還有Loretto也很漂亮總之沒必要必須選這家為了地理位置什麼的 好氣啊 馬桶正常用一下就堵了 第一天打掃衞生沒有換毛巾 第二晚沒得用 房間裏沒有提供瓶裝礦泉水 甚至前台都沒有?!!!
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每晚最低價格:HK$1,776
發佈於2025年6月4日
訪客
我們在El Monte Sagrado酒店度過了美好的時光。我們錯誤地預訂了無障礙客房,想要我們房間裏的浴缸。前台的艾米非常樂於助人,把我們換到另一個房間,給我們帶來了新的鑰匙,並護送我們到一個有美妙浴缸的房間。我們蜜月的最後一晚在那裏,工作人員增加了美妙的小津貼和觸摸,使我們的蜜月更加特別。當開始下雨時,代客工作人員手頭有免費的雨傘,供我們進城旅行。總之,聖格拉多聖殿是一個很棒的地方,服務很棒!
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每晚最低價格:HK$1,929
發佈於2025年4月6日
Javier A. Roque
入住的時候客服最初很棒,由於我一直在越野開車,所以沒有時間檢查停車的細節。到了被告知停車被預訂了,告訴我可以停在便利店和酒店之間的小街上,那天晚上或凌晨我的車被撞了。現在工作人員在那一刻很好,讓我再多使用房間,弄清楚該做什麼,並確保警察報告很好。他們在我汽車對面的那條街上有攝像頭。這是客戶服務下降。我要求和打電話要求事件的錄像片段,我一直在被推到一邊。顯然沒有人知道我得到錄像的情況,但經理和所謂的負責視頻錄像的安全團隊。我發送了一封電子郵件,要求它,沒有收到任何東西。沒有回電有關視頻片段。這是非常不專業的,當客戶的車輛在他們的財產時被撞壞了。我本應在事件發生後至少一兩天獲得錄像,但整整一個星期都是瘋狂的,我必須等待經理週二在現場,以解決我的情況!不專業,不可接受的。
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每晚最低價格:HK$680
發佈於2024年3月11日
訪客
我們預訂了KING房間,支付了費用並收到了確認。只有在入住和前往我們的房間後,我們才發現它是2張雙人牀。老公去換房,桌子上一個人說王者都訂好了,桌子上另一個人說有改造,沒有大牀,不知道哪一個是真的。顯然,他們根本不想幫助我們,因爲我們已經卸下所有的行李,我們無論如何都呆在那裏。請注意,您預訂的可能不是您得到的,在設施中,這在任何地方都沒有解釋。
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每晚最低價格:HK$981
發佈於2025年8月3日
訪客
除了一個,我們會給這個度假村一個完美的分數
區域:早上有足夠的熱水洗澡。有零熱水!我丈夫說他一生中從未洗過冷的淋浴。我決定我不想洗得那麼差,而且洗澡時非常快。我告訴前台助理,她完全無視我的報告。不過,在高音符上,這是一個舉辦NM州律師協會會議的絕佳場所。食物很棒,爲食品服務部門工作的員工專業而細心。
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每晚最低價格:HK$1,701
發佈於2024年4月8日
訪客
雖然老了,但已經合理更新了。
酒店附近沒有太多,但很容易到達主要大道。
入住的時候被衝過流程好像後面人多沒我...但是不只有我所以不確定前台爲什麼這麼着急我也想在前台使用保險箱,但他們沒有第二把鑰匙,所以把我的貴重物品放在經理辦公室,所以第二天不太一樣,因爲工作人員正在弄清楚我的貴重物品在哪裏,所以有點忙。最後,一切都成功了。
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每晚最低價格:HK$1,169
發佈於2025年11月21日
訪客
A nice hotel located just a block from Lensic & Georgia Okeefe musuem and just a five minute stroll to plaza.
Room was spacious and bathroom appeared to be updated though wallpaper was pealing. Nice touch: most lights on dimmers! Refrigerator was missing temp control knob and in need if defrosting. Most of our items froze within 24 hours. Our workout in fitness center was interrupted by a mechanical mishap that filled the room with smoke!. Luggage racks only for use by bellhops so bring some currency to tip! No EV charger in garage.
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每晚最低價格:HK$1,606
發佈於2023年12月10日
BiankaM
我們在Sage in的住宿是驚人的。工作人員超級友好,非常樂於助人,包括入住,退房和我們遇到的任何額外問題。位於現場的餐廳和酒吧令人驚歎。從酒店(維奈格雷特)步行約5-minute,有一個很棒的沙拉地方。我們週六也能步行10分鐘到農貿市場!位置很棒,靠近聖達菲需要做的任何事情。
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每晚最低價格:HK$414
發佈於2020年8月7日
Smile停車場很大,露天的並且免費。房間很大,就是裝修偏老。整體服務不錯,位於市郊,附近很多餐廳,也很安全。
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每晚最低價格:HK$1,169