Breathtaking views from the top of the mountain onto the beautiful Knysna lagoon. Francios was extremely kind and friendly as well as the breakfast staff! Thank you for making our honeymoon stay one to remember, 10/10 recommend to newlyweds, families and singles. We would definitely be back in the near future. Thank you!!
NNEIL-DEVONThis stay was absolutely magnificent from arrival to departure, upgraded as we arrived at the hotel. The staff, incredible! Always doing more than asked, going out of their way to assist in making plans, arranging transport or just providing extra information.
Shout out to Claudia, who was patient and articulate. She stopped her work in order to attend to me at all times.
Shout out to Dewald, humorous, witty and exquisitely piquant. Always up for a conversation amd willing to make anything amd everything more convenient for the guests.
Rennia and Alice, ebullient and light-hearted, i felt the care and meticulous nature of their work through all they did, and the smiles they provided, thank you!
The entire staff, quite warm and accommodating! Clean room, aesthetically modern and quaint.
100% recommended, convenient location for all your needs!
KKatherinaAУдачное местоположение - в центре микрорайона, через дорогу пляж. Комфортные номера, вкусные и разнообразные завтраки,
Из минусов - в ближайших к ресепшн номерах с окнами на горы (302, 304) даже ночью стоит достаточно сильный гул от кондиционеров ресторана, спать не возможно.
Второй момент - воруют, даже из сейфов. Меня предупреждали, что ничего ценного нельзя оставлять на виду, вплоть до очков, но что залезут в сейф и возьмут часть купюр (и раундов, и долларов), не ожидала. В 5ти звездочных отелях мало платят персоналу? Или это норма для отеля? Это 5ый отель за 11ти дневное путешествие, в других отелях с воровством не столкнулась.
CcherrioNicely decorated lodge in safe neighborhood. Breakfast is good but choice is limited and same menu everyday, I stayed for 5 nights so it can get boring. Staffs are friendly and try to be helpful but lack follow ups.
Cleanliness is good but my house keeping opened all my balcony door and toilet windows everyday after cleaning despite the fact that I requested them not to open any of them due to safety in Cape Town as well as bugs kept coming into my room with the wide open balcony and toilet. On the last night the house keeping even left their cleaning towel in my room on my night stand, and tried barging into my room with me being inside in early morning.
Somewhat questionable on the high rating.