阿爾巴尼亞地拉那州設有早餐的酒店

我在這家酒店度過了一個極好的住宿!從我到達的那一刻起,工作人員就很友好熱情,房間很乾淨,寬敞,很舒服。我真的很感激的一件事是房間裏的小冰箱裏裝滿了飲料你可以簡單地享受你喜歡的東西,並在結賬時支付,這超級方便。 屋頂絕對是一個亮點。它提供了一個令人驚歎的俯景色,非常適合放鬆,拍照或白天或晚上欣賞風景。樓下還有一個很棒的酒吧,你可以放鬆,放鬆,甚至不離開酒店就喝一杯。 我強烈推薦這家酒店給任何尋找優質服務,舒適和驚人的景色的人。下次我一定會回來和朋友一起!

你好!我喜歡一切,但想投訴你的一個工人。他的名字叫Elsit Koraj。我的房間不是刷和牙膏。我在接待處詢問了這件事,然後Elsit Koraj說他會告訴工人提供給我。然後10分鐘後,他獨自來到我的房間,我想拿刷子,然後他說“我能進來嗎?”我以爲他想自己放。但他走進我的房間,環顧四周,然後問我是否可以坐,很奇怪。然後我要求離開我的房間,15分鐘後,他打電話給房間電話,告訴“我在健身房,我跑了,我可以在你的房間裏洗澡嗎?”我生氣了,告訴我我會向他投訴。那天不敢下去,因爲以爲只有他在接待,鎖了我的門。第二天我想投訴,讓他打電話給行政。然後他指責我允許他進入我的房間。這是什麼?這是什麼服務 ?當我問他的全名時,他回答說不需要抱怨,而且他有家人和孩子,我不在乎,你必須阻止別人女孩。我獨自一人年輕外國女孩並不意味着他可以和說出他想說的話。我付了什麼錢?我爲自己選擇了最好的酒店,付了什麼錢不是很少的錢?爲了騷擾?我太生氣了,會到處留下我的點評,會抱怨。你必須阻止別人離開他!當我要求邀請更高的級別的人時,他邀請了銷售總監。但他只是保護他的同事告訴他在那裏工作多久。他甚至沒有聽我。我在Instagram和tiktok上發帖,我有足夠的追隨者!如果你不對他採取行動。他還爲自己的行爲辯解說,他在檢查我是否是************,還指責我讓他進去!!!!真是丟人!!!

We booked a total of 5 nights through Trip.com. Unfortunately, 3 of those nights were unsuitable for proper rest due to serious problems with the room. There was an extremely strong and unpleasant smell coming from the bathroom, which persisted for a long time. We reported the problem several times to the reception and also contacted the hotel by email, but unfortunately the issue was not adequately resolved. The smell was so strong that when we left the hotel, our clothes and personal belongings had absorbed the unpleasant smell, as well as the strong scent of the air freshener that was used to try to cover it. We fully understand that a technical problem or unpleasant smell may not necessarily be caused directly by the hotel. However, we believe that dealing with such a problem properly and in a timely manner is the hotel's responsibility. We booked this hotel in order to relax and enjoy our holiday, but unfortunately this was not possible. This was particularly difficult as we were travelling with our 8-year-old child, and our sleep was significantly disturbed for 3 nights. Despite reporting the problem several times, we did not receive any compensation or adequate solution from the hotel during our stay. We were also disappointed with the breakfast. We found the selection to be very limited and repetitive, and in our opinion it did not meet the standard we would reasonably expect from a 5-star hotel. Overall, we feel that the quality of the service and the conditions during our stay did not correspond to the standard advertised for a 5-star hotel.

Lovely hotel clean room and warm welcome. Easily accessible as the bus from tirana stops right outside. Lovely breakfast only downside was breakfast didn't start until 8am so we were unable to eat before leaving for the airport

酒店地理位置特別好，樓下就是斯堪德培廣場，房間乾淨整潔舒適，早餐豐富，去機場的話，樓下沒多遠就有直達的大巴車，很滿意的一次入住體驗～

酒店地理位置優越，而且非常乾淨——所以絕對有潛力。然而，酒店設施一無所有，令人失望。沒有休息室、健身房，甚至連一些讓入住體驗特別的小福利都沒有。此外，對於想早起的旅客來說，早餐開始得太晚了。如果你只需要一張床，那就沒問題了，但除了基本設施之外，就別指望其他了。

＞接待相當不專業有點粗魯 早餐很差 停車額外5歐元,我不知道 我不太喜歡,下次不建議

I stayed here for 5 nights and I highly recommend this hotel. The location is convenient. Nice atmosphere with a beautiful rooftop terrace restaurant and a swimming pool. The terrace restaurant's food and desserts are top-notch. Lovely staff and very helpful ❤️ I’ll definitely choose this hotel again if I come back to Tirana 🇦🇱

缺點有很多，讓我們從主要的開始：如果您是金髮女郎，請在去游泳池時戴上帽子。我有一個灰金發，多年來我一直在努力實現這一目標，但在他們的泳池之後，我的頭髮變成了綠色。我不知道他們往泳池裡加了什麼！ 在辦理入住手續時，當我支付現金時，我被告知我們接受當地貨幣或歐元。我決定用卡片支付，但酒店又多收了 30 美元，我沒有立即註意到，但我一注意到就寫信給技術支援。當技術支援聯繫酒店時，酒店否認向我收取了 30 美元的費用。儘管我有 30 美元以上的付款收據以及銀行對帳單。儘管我有所有證據，他們還是否認拿走了我的 30 美元。當我親自去接待處弄清楚時，他們告訴我，不是他們收取了 30 美元，而是他們應該收取 30 美元，因為他們正在從美元轉換為歐元，從歐元轉換為當地貨幣，這種轉換將花費30 美元。但據說這筆金額是由銀行而不是飯店本身向我收取的，儘管發票本身是代表飯店開立的。我一點也不喜歡它。房間裡沒有拖鞋，順便說一句他們也不否認沒有拖鞋。工作人員的行為非常奇怪。他們的早餐只持續2小時，花費10歐元，但由於某種原因，早餐盡可能少，在附近的咖啡館吃等量的早餐更容易。